HR Generalist

Actively Reviewing the Applications

Goodwill of Western New York

India Full-Time On-site 1–1 LPA

Posted 1 day ago • Apply by May 19, 2026

Job Description

Job Details

Description

In this role, you’ll serve as the primary HR Generalist for an assigned territory of locations and support leaders and employees with high-impact, hands-on HR guidance that keeps our workplaces compliant, engaged, and mission-driven.

This is a mid-level HR role. The right candidate brings professional maturity, confidence delivering difficult conversations, and experience coaching managers through accountability, feedback, and people-management challenges.

What You’ll Do (Key Responsibilities)

Serve as the primary HR point of contact for your assigned territory; partner with managers to align HR support with operational goals.
Build strong relationships with frontline leaders, providing day-to-day guidance and coaching on HR practices and policy interpretation.
Lead employee relations matters, including investigations; advise on performance management, corrective action, and documentation.
Administer HRIS and maintain accurate personnel records; support time & attendance integrity and compliance tracking.
Oversee leave management (ADA, FMLA, PFL, disability, workers’ compensation) and all related documentation.
Support territory hiring by screening candidates and coordinating onsite interviews with hiring managers.
Administer separations (exit interviews, separation letters, COBRA) and respond to unemployment claims.

Who You Are

A strategic, hands-on HR professional who thrives in a fast-paced environment and models our values: Own It
Dare to Excel
Be Bold
Be Extraordinary
Win Together.
A trusted coach who can deliver clear guidance and handle sensitive matters with excellent judgment, discretion, and professionalism.
Confident leading difficult conversations and helping managers drive accountability and strong performance.
Detail-oriented, organized, and calm under pressure, with strong written and verbal communication skills.
Comfortable working in a structured, process-driven organization and managing multiple priorities across a territory.

What You Bring (Qualifications)

Bachelor’s degree in HR/Business or related field preferred (equivalent experience considered); 3+ years of progressive HR experience required. SHRM-CP/PHR a plus.
Strong working knowledge of federal and New York State employment requirements and HR best practices.
Proficiency with Microsoft Office and HRIS experience required (UKG strongly preferred); able to run HRIS reports and analyze data.

Work Environment / Physical Requirements

Prolonged periods of computer work; ability to access and navigate departments across our facilities; occasional lifting up to 15 lbs.
This role is fully in-person and based in our Buffalo office.
Occasional local travel to work sites. Must have active NYS Driver's License and reliable transportation.

Compensation