Housing Resource Coordinator

Actively Reviewing the Applications

LADD Inc.

On-site

Posted 5 hours ago • Apply by April 9, 2026

Job Description

HOUSING RESOURCE COORDINATOR

Job Description

The below job description is not meant to encompass every task, skill, or situation that may be encountered in this role. It is meant to give an overview of the necessary functions, skills and experiences needed to successfully perform the job. Each employee is expected to use LADD’s mission and The LADD Way to guide their performance. This job description may be modified as organizational needs dictate and changes will be discussed and documented.

Department & Purpose

SOAR Department
The Housing Coordinator is responsible for supporting individuals with developmental disabilities in obtaining, maintaining, and successfully navigating stable, affordable housing. This role works to ensure continued compliance with housing programs, the Housing Choice Voucher (HCV) program, and strengthen landlord and community partnerships, and promotes housing stability in alignment with LADD’s mission.

Reports To

Program Manager

Stakeholders

Internal:
People Served
Other LADD Departments
SOAR Housing Resource Specialists
External:
Landlords and property managers
HCDDS
Other community partners

Employee Classification

Non-Exempt

Summary

The Housing Coordinator provides coordination, advocacy, and support for individuals participating in housing programs, including the Housing Choice Voucher (HCV) program. This role ensures individuals remain in good standing with housing authorities, assists with recertifications and transitions, mediates landlord-tenant concerns, and strengthens housing partnerships to promote long-term housing stability. This role does not determine housing eligibility or subsidy approval.

Essential Functions

Coordinate the completion of the HCV application and annual certification process
Build relationships between individuals, local housing services, support service or organizations, landlords, and members of the community
Provide the necessary guidance and support to individuals related to obtaining, using, and maintaining the housing subsidy
Commit to being part of a team that creates and sustains a diverse, inclusive, and equitable workplace culture
Assist with staff meetings
Ensure participants remain in good standing within housing programs by responding to special requests such as reports of change, reasonable accommodation requests, and other important request.
Assist landlords with the RFTA processes when needed
Audit staff caseload files to ensure accuracy
Ensure documentation meets CMHA, HUD, and internal compliance standards.
Regularly attend housing and landlord outreach events to strengthen housing partnerships and resources
Assist the Program Manager with housing-related issues and other needs as assigned
Correspond to general SOAR program inquiries
Run and review monthly KPI reports on housing stability, compliance timelines, and caseload activity.

Additional Responsibilities

Other duties as assigned

Education/Skills & Experience

High School Diploma or equivalent required
Experience in housing coordination, customer service, case management, or human services preferred
Familiarity with subsidized housing programs (HCV preferred). Experience working with individuals with developmental disabilities
Basic computer skills required
Strong organizational, communication, and problem-solving skills
Ability to manage multiple priorities and maintain detailed documentation

Work Environment & Physical Demands

Work schedule is Monday through Friday and may include evenings or weekends as needed
Work may occur in office settings, community locations, and housing sites
Position may require travel to other locations and must be able to navigate community settings independently
Ability to engage in computer-based work and attend meetings for extended periods