Housekeeping Manager

Position Summary

The Assistant Manager/Manager – Housekeeping is responsible for leading the Housekeeping Department to ensure the highest standards of cleanliness, hygiene, maintenance, and presentation across all guest-facing and back-of-house areas. The role focuses on delivering an exceptional member and guest experience while maintaining operational efficiency, regulatory compliance, cost control, and effective people management.

Key Responsibilities

• Manage day-to-day housekeeping operations, ensuring the highest standards of cleanliness across all guest, public, and back-of-house areas.
• Lead, train, and supervise the housekeeping team, including roster planning, performance management, and employee development.
• Maintain compliance with hygiene, health, safety, and quality standards through regular inspections and audits.
• Oversee inventory, linen, housekeeping supplies, budgets, and vendor performance while implementing effective cost-control measures.
• Resolve guest and member concerns promptly, ensuring exceptional service standards and a positive customer experience.
• Coordinate with Engineering, Front Office, F&B, Security, Spa, Gym, and other departments to ensure seamless operations and support special events.

Qualifications

• Bachelor's Degree or Diploma in Hotel Management or Hospitality Management.
• Additional certification in Housekeeping Operations or Facility Management is preferred.

Experience

• 8–12 years of housekeeping experience in luxury hotels, premium clubs, or hospitality organizations.
• Minimum 3–5 years in a managerial role.
• Experience handling large teams and outsourced manpower is preferred.

Apply : https://forms.gle/JnWeLZkwYx6YSF6o9