Hospitality Professional

Company Description Ace Jobs is a strategic career partner dedicated to connecting top talent with leading opportunities in the market. As a premier agency, Ace Jobs focuses on matching skilled professionals with roles that align with their aspirations and strengths. The team combines a keen eye for talent with a commitment to excellence, using an extensive network and a personalized approach to support both candidates and clients. Services are tailored to the unique needs of each individual, whether they are experienced professionals or just starting their careers. Ace Jobs is committed to helping people turn their career goals into real achievements, one connection at a time.
Role Description The Hospitality Professional will provide high-quality service to guests, ensuring a welcoming and efficient experience throughout their visit. Day-to-day responsibilities include greeting and assisting guests, managing reservations or seating, coordinating with food and beverage teams, and responding promptly to guest inquiries and concerns. The role involves maintaining a clean and organized environment, supporting hospitality service standards, and collaborating with colleagues to deliver consistent, memorable guest experiences. This is a full-time, on-site role based in Pokhara, requiring flexible availability, including weekends and holidays as needed.
Qualifications

• Strong Customer Service and Hospitality skills, with a focus on guest satisfaction and professional demeanor.
• Effective Communication abilities, including clear verbal interaction and active listening.
• Knowledge of Food & Beverage operations and Hospitality Service best practices.
• Ability to work in a fast-paced environment, multitask, and stay calm under pressure.
• Attention to detail, reliability, and a positive, team-oriented attitude.
• Previous experience in hotels, restaurants, or related hospitality settings is preferred.
• Basic computer literacy and familiarity with reservation or point-of-sale systems is an advantage.
• Willingness to work flexible shifts, including evenings, weekends, and holidays as required.