Head of Strategic Partnerships & Ecosystem

About GoKwik

GoKwik is a growth operating system designed to power D2C and eCommerce brands—from checkout optimization and reducing return-to-origin (RTO), to payments, retention, and post-purchase engagement. Today, GoKwik enables over 15,000 merchants worldwide, processes around $2 billion in GMV, and is strengthening its AI-powered infrastructure. Backed by RTP Global, Z47, Peak XV, and Think Investments, GoKwik is building the operating system for the future of commerce.

Why This Role Matters

Strategic partnerships are becoming a key growth engine for GoKwik. As we expand across payments, commerce, AI, financial services, and merchant enablement, we need a leader who can transform high-impact external relationships into measurable business outcomes.

As the Head of Strategic Partnerships & Ecosystem, you will own GoKwik's strategic alliances with payment gateways, technology platforms, commerce ecosystems, government bodies, financial institutions, logistics partners, and emerging AI platforms. Your mandate is to drive revenue growth, reduce platform dependency, unlock product opportunities, improve ecosystem positioning, and create long-term value for merchants.

What You'll Own

Strategic Partnership Leadership

• Build and manage executive relationships with key strategic partners across payments, commerce, technology, AI, logistics, financial services, and industry ecosystems.
• Develop long-term partnership strategies aligned with GoKwik's business priorities.
• Establish structured governance, including QBRs, executive sponsor mapping, account plans, and success metrics.
  
  

Revenue & Growth

• Create new revenue opportunities through strategic alliances.
• Drive partner-led merchant acquisition and GTM initiatives.
• Lead co-marketing programs and ecosystem collaborations that accelerate merchant adoption.
  
  

Payment Ecosystem Strategy

• Drive payment gateway diversification to reduce concentration risk.
• Strengthen relationships with payment partners and financial institutions.
• Collaborate with Product, Finance, Engineering, and Commercial teams to improve payment routing and merchant value.
  
  

Platform & Product Partnerships

• Build strategic relationships with platforms including Meta, Google, Shopify, Salesforce, Amazon, Zoho, and other commerce ecosystems.
• Secure early access to APIs, beta programs, platform integrations, and new commerce capabilities.
• Identify opportunities across AI, embedded commerce, conversational commerce, and future platform innovations.
  
  

Ecosystem Development & Govt Relations

• Position GoKwik as a trusted commerce ecosystem partner.
• Build relationships with government bodies, industry associations, fintech ecosystems, and international commerce organizations.
• Represent GoKwik in strategic industry forums and partnership discussions.
  
  

Cross-functional Collaboration

• Partner closely with Product, Engineering, Finance, Commercial Desk, Sales, Marketing, Legal, and Business teams to execute strategic initiatives.
• Align internal stakeholders to ensure successful execution of partnership programs.
  
  

Who You Are

• 12–18 years of experience in Strategic Partnerships, Business Development, Alliances, Corporate Strategy, or Ecosystem Development.
• Proven experience managing CXO-level relationships with enterprise partners.
• Strong understanding of fintech, payments, SaaS, commerce platforms, digital ecosystems, or enterprise technology.
• Demonstrated ability to build partnerships that drive measurable revenue and business impact.
• Experience leading complex cross-functional initiatives involving commercial, product, and technical stakeholders.
• Excellent negotiation, stakeholder management, and executive communication skills.
• Strong analytical mindset with the ability to translate strategic opportunities into scalable business outcomes.
  
  

Why GoKwik

At GoKwik, you'll have the opportunity to shape the future of digital commerce by building strategic partnerships that create meaningful business impact at scale. As we continue to expand our AI-powered commerce ecosystem, you'll work alongside senior leadership to forge alliances with some of the world's leading technology, payments, commerce, and financial services platforms. If you're passionate about driving growth through partnerships, influencing industry direction, and building long-term strategic value, GoKwik offers a unique platform to make a lasting impact while helping redefine the future of eCommerce.

Required Skills

Team Management Sales partnership management Ownership