Head of Sales

About Culture Holidays

Culture Holidays Pvt. Ltd. is a leading travel and tourism organization with over two decades of experience in curating exceptional global travel experiences. We specialize in customized outbound holiday packages and serve a diverse international clientele. Our focus lies in innovation, service excellence, and delivering memorable journeys across the globe.

Position Overview

We are looking for an experienced Sales Head – Outbound Holidays to lead and scale our outbound holiday sales business. The role involves complete ownership of sales strategy, email-based query management, team performance, quotation accuracy, destination knowledge, and revenue growth. The candidate must ensure high-quality client communication and maximum sales output from the team.

Key Responsibilities

• Drive outbound holiday sales strategy to achieve revenue and growth targets.
• Assign/distribute queries
• Monitor query turnaround time, follow-ups, and closures to ensure maximum conversion and output.
• Lead, mentor, and closely monitor the sales team’s daily activities and performance.
• Ensure strong destination knowledge within the sales team through regular guidance and training.
• Review and approve quotations prepared by the team for accuracy, pricing, margins, and content.
• Check and monitor team email responses to ensure professional language, correctness, and brand alignment.
• Handle key clients and escalated or high-value queries when required.
• Coordinate with operations, vendors, and partners for smooth booking execution.
• Track market trends, destination updates, and competitor offerings.
• Prepare sales MIS, performance reports, and insights for senior management.

Required Skills & Experience

• 15–20 years of experience in outbound holiday sales (travel industry mandatory).
• Strong leadership experience managing sales teams.
• Excellent knowledge of international destinations, travel documentation, and holiday packages.
• Strong email communication, quotation handling, and negotiation skills.
• Proven ability to drive targets and deliver high sales productivity.
• Proficiency in CRM systems and MS Office.

Preferred

• Experience in B2B and B2C outbound holiday sales.
• Strong vendor and DMC network.
• Multilingual skills are an added advantage.

Why Join Us?

• Be part of a forward-thinking, innovation-driven travel tech company.
• Excellent communication and negotiation skills.
• Strong organizational and multitasking abilities.
• Proficiency in MS Office and CRM software.
• Ability to work in a target-driven environment.
• Collaborative and inclusive environment that values growth and innovation.

Employee Benefits:

• Provident Fund (PF): Retirement benefits per statutory norms.
• Medical Insurance: Comprehensive coverage for employees
• Flexible Work Environment:
• Monday to Friday: Work from Office (WFO)
• Saturday: Work from Home (WFH)
• Sunday: Weekly Off