Hall of Fame & Museum Game Day Operations Intern

Department: Hall of Fame

Location: Cincinnati, Ohio

FLSA Status: Hourly, Non-Exempt, up to 40 hours per week

Job Summary:

Game Day Operations Interns assist in all facets of museum operations to bring the history of Reds baseball to life and provide exemplary service to all guests. They work Reds home games in the Fan Zone and assist with Hall of Fame sales and fundraising initiatives inside the museum and in the ballpark. Through hands-on experience and assigned projects, they will learn about the operational aspects of the sports and museum businesses.

Employees are expected to follow all Cincinnati Reds policies and procedures, serve as positive role models, and manage their workload effectively. This includes demonstrating flexibility, prioritizing tasks efficiently, and meeting departmental productivity standards.

Minimum Requirements:

Category

Minimum Requirement

Education

• Candidates must be pursuing, or have achieved, an undergraduate or graduate degree in Sports Management, Organizational Leadership, Business, Marketing, or a related field.
  
  
  

Experience

• Prior experience in sales, event coordination, sports management or sports marketing.
  
  
  

Skills

• Interact professionally with staff, supervisors, and the public.
• Assist and direct volunteers.
• Collaborate with staff, volunteers, and Hall of Fame personnel to produce desired results.
• Assist customers in high-pressure situations while maintaining a calm, friendly, and professional demeanor.
• Set up and tear down home game activations. This includes pre-game, in-game and post-game areas of the ballpark.
  
  
  

Preferred Qualifications:

Category

Preferred Requirement

Education

• Candidates must be pursuing, or have achieved, an undergraduate or graduate degree in Sports Management, Organizational Leadership, Business, Marketing, or a related field.
  
  
  

Experience

• Prior experience in sales, event coordination, sports management and sports marketing.
  
  
  

Skills

• Self-motivated, proactive, and able to work both independently and collaboratively with team members.
• Demonstrated curiosity and interest in learning the sales, operations, logistics, and organizational aspects of a sports business.
• Positive, upbeat demeanor and strong team player mentality.
• Willingness to learn, develop new skills, and accept direction and feedback from staff.
• Ability to remain composed and professional in a fast-paced environment.
• Strong sense of accountability and ownership of assigned tasks and responsibilities.
• Contribute innovative ideas for new initiatives or projects.
• Run Point of Sale systems with cash handling and nightly reconciliation, reporting, and closing duties.
• Proactively assist with the promotion and sales of merchandise, fundraising, and ticketing initiatives.
• Proactively assist with the promotion and sales of merchandise, fundraising, and ticketing initiatives.
  
  
  

Primary Job Duties & Responsibilities:

Duty

% of Time

Contribute innovative ideas for new initiatives or projects.

20%

Set up and tear down home game activations.

15%

Interact professionally with staff, supervisors, and the public.

30%

Collaborate with staff, volunteers, and Hall of Fame personnel to produce desired results.

10%

Demonstrated curiosity and interest in learning the sales, operations, logistics, and organizational aspects of a sports business.

10%

Carry and transport boxes to fulfill inventory and restock.

10%

Other duties as assigned

5%

Reporting Structure:

This role reports directly to Merchandise Coordinator

Additional Information:

Ability to work long hours including nights, weekends, and holidays, must be available to work 75 of 84 Reds home games/Banana Ball games.

Physical Requirements:

• Must be able to lift, carry and transport large boxes and items of at least 25 pounds.
• Occasionally required to sit
• Use hands, reach with hands and arms, talk and hear
• Light lifting/carrying to assist with event preparation
• May be exposed to weather conditions prevalent at the time
• Noise level in the work environment is usually moderate
  
  
  

Equal Opportunity Statement:

The Cincinnati Reds are an Equal Opportunity Employer. It is the policy of the Cincinnati Reds to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, religion or creed, sex, age, military or veteran status, disability, citizenship status, marital status, genetic predisposition or carrier status, sexual orientation or any other characteristic protected by law.

Disclaimer:

The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. The above description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Additional duties, as assigned, may become part of the job function. The duties listed above is, therefore, a partial representation not intended to be an exhaustive list of all responsibilities, duties, and skills required of a person in this position.