General Manager

Job Description

Experience -2 - 5 years Salary - 20K - 25K Per Annum Location - Kolkata, West Bengal, India Landmark - Canal Street, Sreebhumi Laketown, Kolkata ? 700048 Job type - Full Time Education - MBA Hospital Administration Description Job Description: Hospital Manager Position Overview The Hospital Manager is responsible for overseeing the daily operations of the hospital to ensure the delivery of high-quality patient care, efficient use of resources, compliance with healthcare regulations, and a safe, supportive environment for patients, staff, and visitors.? The role involves strategic planning, financial management, staff leadership, and coordination between medical and administrative departments. Key Responsibilities Operational Management Plan, direct, and coordinate hospital services, including medical, administrative, and support functions. Ensure compliance with healthcare laws, regulations, and accreditation standards. Monitor patient care standards and implement quality improvement initiatives. Oversee facility management, including safety, cleanliness, and equipment availability. Financial & Resource Management Prepare and manage annual budgets, monitor expenditures, and ensure cost-effective use of resources. Optimize procurement, inventory, and vendor contracts. Analyze financial reports and recommend strategies for operational efficiency. Human Resource Management Recruit, train, and supervise hospital staff across departments. Foster teamwork, staff development, and continuous education. Address staffing needs, scheduling, and conflict resolution. Promote employee well-being, motivation, and retention. Strategic Planning & Leadership Develop and implement hospital policies, procedures, and long-term plans. Lead performance reviews, audits, and risk management initiatives. Collaborate with senior leadership, physicians, and external stakeholders. Drive digital transformation and adoption of healthcare technologies. Patient & Community Engagement Ensure patient satisfaction and handle escalated complaints. Promote a patient-centered culture emphasizing empathy and respect. Build relationships with community partners, government agencies, and healthcare organizations. Required Qualifications Bachelor?s degree in Healthcare Administration, Business Administration, Nursing, or a related field (Master?s degree preferred). Proven experience in healthcare management or hospital administration. Strong knowledge of healthcare regulations, quality standards, and accreditation processes. Proficiency in financial management and hospital information systems. Key Skills & Competencies Leadership and decision-making Strong communication and interpersonal skills Problem-solving and critical thinking Financial and operational acumen Organizational and time-management abilities Empathy, integrity, and professionalism Work Environment Based in a hospital or healthcare facility. Requires flexibility to respond to emergencies and work beyond regular hours.