Front Office Manager

Company Description

KAS Home Elevators specializes in providing innovative and reliable home elevator solutions for residential spaces. Renowned for high-quality products and excellent customer service, the company is committed to enhancing accessibility and convenience within homes. With a strong presence in Kerala, India, KAS Home Elevators focuses on delivering customized and safe elevator systems. The team thrives on innovation and customer satisfaction, ensuring a seamless and top-tier experience for clients.

Role Description

This is a full-time, on-site role for a Front Office Manager based in Cochin, Kerala, India. The Front Office Manager will oversee day-to-day office operations, coordinate front desk activities, and ensure a welcoming environment for clients and visitors. Responsibilities include managing customer inquiries, ensuring client satisfaction, addressing complaints effectively, and administrative duties such as record-keeping and scheduling. The role also involves close coordination with internal teams to ensure smooth operational workflows.

Qualifications

• Strong skills in Office Administration and Front Office operations
• Excellent skills in Customer Service and ensuring Customer Satisfaction
• Proficient and professional Communication skills, both written and verbal
• Ability to multitask and manage priorities in a dynamic work environment
• Experience in team coordination and problem resolution is an advantage
• Bachelor’s degree in Business Administration, Hospitality Management, or related field preferred