Front Office Executive

Job Description

🚀 We’re Hiring: Front Office Executive

📍 Location: Mankavu, Kozhikode

🏢 Company: Xylem Learning

About the Role:

We’re looking for a friendly, organized, and proactive Front Office Executive to be the welcoming face of our campus. This role is ideal for someone who enjoys interacting with people, managing daily operations, and supporting admissions & HR teams to ensure a smooth experience for students, candidates, and staff.

🔑 Key Responsibilities

🎯 Front Desk & Visitor Experience

• Greet and assist walk-in students, candidates, parents, and visitors with a warm, professional approach.
• Manage front office inquiries related to admissions, interviews, courses, and general information.
• Maintain visitor logs and ensure a well-organized, presentable reception area.

📝 Walk-in Interviews & Admissions Support

• Coordinate walk-in interviews and admission counselling sessions.
• Collect resumes, application forms, and admission documents.
• Guide candidates and students through the admission and interview process.
• Support the admissions team with follow-ups, confirmations, and documentation.

📊 Data Management & Reporting

• Accurately maintain walk-in, admissions, student, candidate, and attendance data using MS Excel & Google Sheets.
• Prepare daily and weekly reports on walk-ins, interviews, admissions status, and front office activities.

💻 System & Login Management

• Create and manage candidate/student system logins.
• Update application status, admission records, and internal databases.
• Track employee login & logout details and share attendance reports with the HR team.

🗂️ Administrative & Coordination Support

• Handle filing, document management, correspondence, and basic report preparation.
• Coordinate with HR, Admissions, and Admin teams to ensure smooth campus operations.
• Support daily administrative activities to keep processes running efficiently.

🎓 Qualifications & Skills

• Bachelor’s degree in any discipline.
• Prior experience in Front Office / Admissions / HR Support / Administration is an advantage.
• Strong working knowledge of MS Excel & Google Sheets (mandatory).
• Excellent communication and people-handling skills.
• Highly organized, detail-oriented, and able to manage multiple tasks.
• Comfortable handling high walk-in volume in a fast-paced environment.

Interested Candidates Send Your CV : [email protected]