Front Desk Executive

Organization: Maharishi Ayurveda Hospital

Location: Shalimar Bagh, New Delhi

Position: Front Desk Executive

Employment Type: Full-Time

About Maharishi Ayurveda Hospital

Maharishi Ayurveda Hospital is a leading Ayurvedic healthcare institution dedicated to providing authentic Ayurvedic treatments and holistic wellness solutions. We are committed to delivering exceptional patient care and creating a warm, welcoming, and professional experience for every patient who visits our hospital.

Position Overview

We are seeking enthusiastic, well-groomed, and customer-oriented Front Desk Executives to be the face of our hospital. The ideal candidate should possess excellent communication skills, a pleasant personality, and a strong commitment to patient service. Candidates must be soft-spoken, professional in their conduct, and presentable, as they will be the first point of contact for our patients and visitors.

Key Responsibilities

• Welcome and assist patients, visitors, and guests in a courteous and professional manner.
• Manage patient registrations, appointments, and follow-up scheduling.
• Coordinate with doctors, therapists, and various departments to ensure smooth patient flow.
• Maintain accurate patient records and data entry in hospital management systems.
• Assist with billing, payments, and receipt generation.
• Provide information regarding hospital services, treatments, and facilities.
• Address patient concerns and escalate issues to the appropriate department when necessary.
• Maintain a clean, organized, and professional reception area.
• Prepare daily reports and support administrative activities.
• Ensure a high standard of patient satisfaction and hospitality.

Desired Candidate Profile

• Graduate in any discipline.
• Fresher’s and experienced candidates are welcome to apply.
• Excellent verbal communication skills in English and Hindi.
• Well-groomed, polished, and professional appearance.
• Soft-spoken, courteous, and patient-friendly attitude.
• Strong interpersonal and customer service skills.
• Presentable personality with confidence in handling patient interactions.
• Ability to multitask and work efficiently in a fast-paced environment.
• Basic knowledge of MS Office (Word, Excel, Outlook).

What We Offer

At Maharishi Ayurveda Hospital, we believe in nurturing talent and developing future healthcare professionals. Selected candidates will receive:

• Professional grooming and personality development training.
• Communication and patient handling skill enhancement.
• Exposure to a professional healthcare environment.
• Career growth opportunities within the organization.
• Supportive and learning-oriented work culture.

Preferred Experience

• Prior experience in a hospital, clinic, wellness centre, hospitality role will be an added advantage.
• Knowledge of appointment scheduling and billing software is preferred but not mandatory.

Salary & Benefits

• Competitive salary based on qualifications and experience.
• Performance-based growth opportunities.
• Professional development and training programs.
• Positive and employee-friendly work environment.

Working Hours

• Rotational shifts as per hospital requirements.
• Weekly off as per organizational policy.
• Join Maharishi Ayurveda Hospital and become the welcoming face of one of India's leading Ayurvedic healthcare institutions, where professionalism, compassion, and patient care come together.