front desk executive

Job Title: Front Desk Executive / Senior Front Desk Executive

Location: mumbai , bangalore , ludhiana

Salary: ₹45,000 per month + Incentives

Experience: 3+ Years (Pre-Sales / Telesales / Client Handling preferred)

Job Overview

We are seeking an experienced Front Desk Executive to manage client interactions, consultation scheduling, and front office operations. The role is client-facing and target-driven, requiring strong communication, coordination, and relationship management skills.

Key Responsibilities

• Coordinate with in-studio consultants to schedule consultations and support achievement of individual targets
• Handle inbound inquiries via phone calls, emails, and walk-ins professionally
• Manage front desk operations to ensure prompt, courteous, and personalized client service
• Maintain and ensure adherence to brand standards and service protocols
• Oversee front office tasks and guest relations activities
• Prepare and maintain front office reports and operational statistics
• Create and manage work schedules for front office staff
• Ensure professional conduct, grooming, and workplace discipline within the front office team
• Support pre-sales and telesales activities where required to drive conversions
  
  

Desired Candidate Profile

• Minimum 3+ years of experience in front desk operations, pre-sales, telesales, hospitality, service industry, or corporate environments
• Strong verbal communication skills in English, Hindi, and regional language (as per location)
• Excellent telephone etiquette and client-handling abilities
• Experience in routine operations and front office management
• Comfortable working in a target-based and performance-driven role
• Highly motivated, organized, and result-oriented professional
• Strong client relationship and coordination skills
  
  

Skills: pre-sales,operations,sales,communication skills,front office