Front Desk Executive / Career Counsellor

Company Description

Global Opportunities Pvt. Ltd. is India’s leading study abroad consultancy, connecting students with 700+ prestigious institutions across the globe since 2001. With expertise in key destinations like the UK, USA, Canada, Australia, and more, the organization has facilitated the overseas education journey of over 100,000 students. Operating through a vast network of 18+ offices across India.
Global Opportunities offers personalised education counselling and comprehensive support for studying abroad. Guided by its mission to help students achieve international qualifications, the company aims to create successful global graduates by offering seamless education consulting services.

Role Description

This is a full-time, on-site position for a Front Desk Executive / Career Counsellor based in Bathinda. The role involves managing front desk operations, assisting visitors, and providing excellent customer service to make their experience seamless. Other responsibilities include engaging with students and prospective candidates via in-person and phone interactions to deliver insightful career counselling. Administrative tasks, such as scheduling appointments and maintaining records, are also key components of the role.

Qualifications

• Strong Interpersonal Skills including empathy and the ability to build relationships
• Proficiency in Phone Etiquette and Receptionist Duties to manage inquiries and front office tasks
• Experience in providing Customer Service and handling client expectations
• Excellent Communication skills, both verbal and written, for engaging with students and parents
• Organised with a detail-oriented approach to administrative responsibilities
• Ability to work in person at the Bathinda office
• Prior experience in the education or counselling sector is an advantage
• Bachelor’s degree in any discipline; specialisation in counselling, customer service, or education is a plus