Founder's office Manager - GTM

Role: Manager - Founder’s Office – GTM & Program Management (Generalist)

Location: Bengaluru (Hybrid)

Experience: 4-8 years

Shift Timings - 4PM IST

About Us

Lucidity is a rapidly growing company with a first of its kind and impactful product in the cloud storage. Joining Lucidity offers the opportunity to work on cutting-edge technology, solve real-world problems for major enterprises, and be part of a company that is reshaping the future of cloud storage.

• We were also awarded Best Infra and Dev Tools SaaS Startup by SaaSBoomi – Link
• Listed among India’s Top Startups by LinkedIn 2024 & 2025
• Lucidity has been featured in the Forrester Cloud Storage Management and Optimization Report.
• We are backed by $32 M in funding from investors like Alpha Wave Global, WestBridge Capital, and Beenext - Link
• We are the category leader in cloud storage optimization.
• Trusted by major enterprises, including Fortune 500 companies spanning across the US and the UK, being the major Markets.
• Opportunity to work with experienced co-founders Vatsal & Nitin - serial entrepreneurs who bring with them more than a decade of experience working with companies like Microsoft, Swiggy, and Tracxn and building and selling large tech products.
• Work in deep tech company and be part of an accelerated growth journey
• We have a presence across India, Abu Dhabi, the US, and the UK.

What we do

Lucidity is a company that provides an automated NoOps disk auto-scaler for cloud storage across AWS, Azure, and GCP. It addresses over-provisioned block storage by dynamically scaling capacity, increasing disk utilization to around 80% from 25-35%. This results in cost reductions of up to 70% for businesses. Here's a video of what Lucidity does.

Key benefits include:

• Significant Cost Savings on storage (especially EBS costs).
• Elimination of Downtime by preventing disk space issues.
• Reduced DevOps Effort through automation.
• Application Agnostic solution works with various systems.

Few additional useful links: website, blogs :Youtube : LinkedIn

About the Role

This is a Manager-level generalist role in the Founder’s Office, focused on sales, go-to-market, customers, and revenue execution — with a strong charter around AI positioning, new GTM motions (including MSP ecosystem selling), and strategic revenue expansion initiatives.

You will work directly with the founders and leadership team to drive high-priority, cross-functional initiatives across Sales, Marketing, Customer Success, and Operations.

This role is designed for someone who can act as a founder office athlete — stepping into ambiguous, zero-to-one initiatives and owning them end-to-end. Over time, this person should be capable of owning high-leverage GTM and positioning initiatives independently.

This role may evolve into owning:

• Program management of AI-led market positioning and narrative and AI automation of workflows in GTM functions
• Selling into and through MSPs / ecosystem partners
• Strategic GTM experiments and new vertical motions

If you want predictable scope or narrow ownership, this role isn’t for you.

If you want to learn how a B2B SaaS company scales revenue from the inside — and shape how we position ourselves in an AI-driven world — this is front-row access.

What You’ll Do

Founder Leverage & Strategic Execution

• Act as an execution partner to founders on high-impact GTM and revenue priorities
• Drive company-wide initiatives from zero to one across Sales, Marketing, Customer Success, and Ops — including new product launches and AI-led initiatives
• Take ambiguous problems and turn them into clear plans, timelines, and outcomes
• Ensure speed, follow-through, and accountability across teams

Program Management of AI Positioning & Market Narrative

• Define and evolve the company’s AI-first positioning and market narrative to ensure clear differentiation and strategic alignment.
• Translate product capabilities into compelling, outcome-driven AI messaging for external and internal stakeholders.
• Partner with Product to shape packaging, positioning, and successful launch of AI-led features and capabilities.
• Develop AI-centric sales playbooks, enablement materials, and competitive battlecards to drive field effectiveness.
• Equip Customer Success with frameworks and messaging to deliver measurable AI value realization and expansion.
• Identify and activate AI-led GTM plays that accelerate growth and improve sales cycle efficiency.
• Leverage Gen-AI tools internally to enhance sales productivity, content velocity, and decision support across teams.

New GTM Motions & MSP / Ecosystem Selling

• Explore and build selling motions into MSPs and ecosystem partners
• Develop partner-facing collateral, enablement materials, and positioning
• Run structured experiments around verticals or channel motions
• Support strategic deals and ecosystem conversations alongside founders

Program & Project Management (Sales & Marketing)

• Own mission-critical programs end-to-end: define scope, build plans, track execution, and unblock teams
• Coordinate across stakeholders to align timelines, priorities, and deliverables
• Ensure nothing falls through the cracks by following up, escalating, and pushing for closure

Go-to-Market & Sales Enablement

• Support GTM strategy: ICP definition, messaging, positioning, and market entry plans
• Build and maintain GTM decks, sales narratives, pitch materials, and client collaterals
• Support enterprise and strategic deals with research, deal prep, and execution support
• Translate market and customer insights into actionable sales plays

Customer Growth & Retention

• Partner with Sales and Customer Success to drive expansions, upsells, and renewals
• Identify churn risks and work cross-functionally to close gaps
• Capture customer feedback and ensure it feeds into GTM and execution priorities

Data, Metrics & Visibility

• Work with leadership to define KPIs and success metrics across GTM and revenue
• Analyze business performance and surface clear, actionable insights
• Build and maintain dashboards, trackers, and documentation using Sheets, Notion, CRM tools, etc.
• Improve pipeline visibility, forecasting accuracy, and reporting discipline

Special Projects & Scale Enablers

Own special initiatives such as:

• Market research & competitive benchmarking
• New GTM motions or vertical experiments
• Process design for sales, ops, or customer workflows
• AI-led automation initiatives to reduce manual work
• Support leadership with investor updates, internal reviews, and strategic presentations

What Success Looks Like

• Founder bandwidth increases while GTM velocity improves
• AI positioning becomes sharper, clearer, and differentiated
• New motions (including MSP/channel) are tested and scaled
• Strategic initiatives move from decks to execution
• Pipelines are cleaner, visibility is higher, decisions are faster
• Customers expand, retention improves, and feedback loops tighten
• The company scales revenue faster because you exist

Must-Have Qualifications

• 4–5 years of experience in Founder’s Office, Strategy, Business Ops, GTM, Consulting, RevOps, or B2B SaaS roles from Tier- 1 College
• Prior exposure to selling, customer-facing roles, or marketing execution (not purely backend ops)
• Strong program and project management skills — you take ideas to execution without handholding
• Structured problem-solving and first-principles thinking
• Excellent communication skills — you drive clarity and urgency across stakeholders
• High ownership mindset — you follow through and get things done
• Strong proficiency in Google Sheets, Slides, Docs and basic data analysis
• Ability to create clean, compelling decks for leadership, investors, and customers
• Demonstrated interest in AI tools and hands-on usage of Gen-AI / automation tools (ChatGPT, Zapier, n8n, etc.)

Good to Have

• Prior Founder’s Office or early-stage startup experience
• Familiarity with CRM tools (HubSpot, Salesforce)
• Experience building internal workflows and operating rhythms
• Exposure to investor relations or board processes
• Understanding of SaaS metrics (pipeline, retention, CAC, LTV)
• Comfort working directly with CXOs and cross-functional teams
• Basic understanding of financial modeling or budgeting

Why This Role

• Direct exposure to founders and real decision-making
• Ownership over GTM and revenue-critical initiatives
• Opportunity to build systems instead of inheriting them
• Steep learning curve and fast career acceleration
• High trust, high impact, low bureaucracy