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Food & Beverage Guest Service Associate - Holiday Inn Express Bengaluru Whitefield

Actively Reviewing the Applications

IHG Hotels & Resorts

India, Karnataka, Bengaluru Full-Time On-site
Posted 2 hours ago Apply by June 15, 2026

Job Description

Key Responsibilities

Guest Service

  • Greet guests warmly and assist them in a courteous and professional manner
  • Ensure prompt and efficient service at all times
  • Handle guest queries, requests, and complaints effectively
  • Maintain a friendly and welcoming atmosphere

Operations

  • Set up and maintain buffet/restaurant area as per brand standards
  • Ensure proper table setting, clearing, and resetting
  • Assist in food and beverage service (breakfast, lunch, dinner as applicable)
  • Ensure all service areas are clean, organized, and well-stocked

Hygiene & Safety

  • Follow food safety and hygiene standards (HACCP guidelines)
  • Maintain cleanliness of workstations and dining areas
  • Ensure proper handling and storage of food items
  • Comply with health and safety regulations

Teamwork

  • Coordinate with kitchen and other departments for smooth service
  • Support team members during peak hours
  • Participate in daily briefings and training sessions

Brand Standards

  • Adhere to Holiday Inn Express service culture and grooming standards
  • Maintain professional appearance and behavior at all times
  • Ensure consistency in service delivery as per SOPs

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