Food and beverage executive

Company Description

"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

Outlet Operation

• Coordinate opening and closing duties, ensuring all settings meet departmental standards and procedures prior to service
• Supervise junior team members and casual labor, ensuring all assigned tasks are completed on time and according to departmental standards
• Manage restaurant reservations and cancellations in accordance with departmental procedures; reconfirm reservations daily via phone or email
• Take food and beverage orders according to guest requirements and preferences, and deliver services in accordance with departmental standards
• Ensure all food and beverage are served to established service standards and apply necessary food safety and hygiene precautions (HACCP)
• Up-sell and promote food and beverage offers to maximize sales revenue; cross-sell other dining venues when outlet is at capacity
• Handle guest complaints and comments tactfully and efficiently; report any complaints, incidents, or irregularities to management
• Oversee assigned work station activities and outlet operations in the absence of management; assist other F&B outlets during peak times as needed
  
  

Qualifications

Qualifications

• Secondary / High school education
• Additional certification(s) in Food & Beverage will be an advantage
• Good reading, writing and oral proficiency in English language
• Ability to speak other languages and basic understanding of local languages will be an advantage
• Minimum 1 year of relevant experience in a similar capacity
• Working knowledge of MS Excel, Word, & Power Point
  
  

Additional Information

• Good communication and customer contact skills
• Service oriented with an eye for details
• Ability to work effectively and contribute in a team
• Self-motivated and energetic
• Must be well-presented and professionally groomed at all times