Food And Beverage Captain
Actively Reviewing the ApplicationsCHANDIGARH UNIVERSITY
India, Punjab
Full-Time
On-site
Posted 3 weeks ago
•
Apply by March 1, 2026
Job Description
The F&B Captain supervises a section/restaurant and ensures smooth food and beverage service, high guest satisfaction, and adherence to service, hygiene, and safety standards.
Key Responsibilities
Key Responsibilities
- Supervise and coordinate the activities of service staff(stewards/waiters/runners) in the assigned section.
- Ensure prompt, courteous, and efficient service to all guests, maintaining brand standards at all times.
- Greet and seat guests, present menus, explain specials/promotions, and assist with menu selections and upselling.
- Take and check food and beverage orders, communicate special requests/allergies to kitchen and bar, and follow up for timely service.
- Inspect table settings, side stations, and overall floor readiness before and during service; ensure cleanliness and mise-en-place.
- Handle guest feedback and complaints professionally; resolve issues and escalate to seniors when required.
- Coordinate closely with the kitchen and bar to ensure accurate order execution and quality of food and beverages.
- Monitor portion control, presentation standards, and service sequence as per SOPs.
- Train, coach, and mentor new and existing service staff on standards, menu knowledge, and service skills.
- Assist in staff duty allocation, briefings, and shift handovers.
- Check and maintain par stock of operating equipment and supplies for the section; report shortages or damages.
- Enforce hygiene, grooming, safety, and sanitation standards in the restaurant at all times.
- Degree in Hotel Management or relevant F&B experience (typically 2–4 years in service, including supervisory exposure).
- Strong knowledge of food and beverage service, menu items, and basic wine/beverage knowledge.
- Good communication skills and guest-oriented attitude with confident, pleasant personality.
Required Skills
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