Fleet Coordinator

Company Description

Woltz Energy offers a cutting-edge platform for commercial light electric vehicles, with a focus on clean, efficient, and reliable mobility solutions. The flagship Woltz Utility vehicle is a high-performing and cost-effective option for last-mile delivery businesses. Designed to address modern mobility challenges,

Role Description

This is a fast-paced operational role involving rider interaction, lead follow-ups, onboarding coordination, payment follow-ups, and daily fleet support.

The ideal candidate should be comfortable with telecalling, follow-ups, operational coordination, and working in a startup environment.

• Calling and following up with rider leads from platforms such as Zomato, Swiggy, referrals, and other lead sources
• Explaining rental plans, pricing, and onboarding process to riders
• Coordinating rider onboarding, KYC verification, and documentation
• Scheduling rider visits and vehicle handovers
• Handling rider queries and support coordination
• Updating lead sheets, onboarding status, and operational trackers
• Maintaining accurate rider and follow-up records
• Sharing daily updates on calls, leads, and onboarding activities

Qualifications

• 0–2 years of experience in telecalling, operations coordination, rider onboarding, customer support, or sales support
• Comfortable speaking in Hindi and basic English
• Good communication and follow-up skills
• Comfortable handling high-volume calling and rider interaction
• Basic knowledge of Google Sheets / Excel preferred
• Comfortable working in a startup environment