Finance Ops - AR - Operations Assistant Manager

Summary

Position Summary

Enterprise Performance

The Enterprise Performance Portfolio is a collection of Offerings that helps clients achieve the maximum possible impact and value from their investments in Finance, Supply Chain and IT operations. By taking a holistic view of these key business functions from strategy articulation through process design and technology enablement, we can help our clients navigate their challenges while operating components of their business. As our clients drive towards their digital future, Finance, Supply Chain, and IT play an increasingly important role in how these organizations interact with their customers, suppliers, and other key stakeholders. By combining our strategy, operations improvement, implementation, and operate capabilities, we can be more creative in how we deploy our resources and drive innovation at market pace.

Level: Assistant Manager

As an Assistant Manager at Deloitte, you will oversee process delivery, resolve issues, and ensure client satisfaction. You’ll manage team performance, support transitions, drive operational improvements, and collaborate across functions to implement best practices and deliver business value.

Work you'll do

As an Operations Assistant Manager on the Enterprise Operations as A Service team, you will be responsible for:

• Lead end-to-end delivery of accounts receivable subprocesses including billing, cash application, adjustments, deduction management, dispute management, collections, and customer interactions
• Act as a process advisor in client sessions, manage delivery against scope, and raise concerns related to resourcing, onboarding, infrastructure, or facilities
• Review and approve transactions, monitor volumes and service-level agreement performance, and track deliverables against statements of work and transition plans
• Lead process transitions, maintain and update standard operating procedures, resolve risks and issues, and provide reporting to governance forums
• Collaborate with cross-functional teams to implement process improvements, standardize transactions, and drive operational efficiencies
• Support account growth and team performance by contributing process expertise to proposals, managing engagement economics, and providing performance assessment for junior professionals
  
  

The team

Enterprise Operations as A Service

The Enterprise Operations Portfolio is a collection of Offerings that helps clients achieve the maximum possible impact and value from their investments in Finance, Supply Chain and IT operations. By taking a holistic view of these key business functions from strategy articulation through process design and technology enablement, we can help our clients navigate their challenges while operating components of their business.

As our clients drive towards their digital future, Finance, Supply Chain, and IT play an increasingly important role in how these organizations interact with their customers, suppliers, and other key stakeholders. By combining our strategy, operations improvement, implementation, and operate capabilities, we can be more creative in how we deploy our resources and drive innovation at market pace.

Location: Hyderabad/Chennai

Shift Timings: 24*7 (including night shift)

Qualifications

Required:

• 8 to 12 years of experience in accounts receivable functions
• Experience leading end-to-end delivery of accounts receivable subprocesses including billing, cash application, adjustments, dispute management, and collections
• Experience reviewing and approving transactions based on defined process workflows
• Experience tracking service-level agreements, deliverables, and operational metrics
• Experience updating standard operating procedures and supporting process transitions
• Bachelor of Commerce, Bachelor of Business Administration, or equivalent 3-year graduate degree
• Flexibility to work in any shift, including night shift
  
  

Preferred:

• Oracle or SAP certification
• Experience participating in client sessions and stakeholder management
• Experience supporting governance reporting and issue resolution
• Experience implementing process improvements and transaction standardization
• Experience supporting engagement economics and resource tracking
• Experience providing performance assessment for junior professionals
  
  

Our purpose

Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.

Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas and perspectives, and bring more creativity and innovation to help solve our clients’ most complex challenges. This makes Deloitte one of the most rewarding places to work.

Professional development

At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India .

Benefits To Help You Thrive

At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.

Recruiting tips

From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.

Requisition code: 351866