Field Engineer

Company Description

White Stallion Networks Pvt Ltd. is a DOT Govt. of India licensed Internet Service Provider for the Tamil Nadu service area, including Chennai. The company specializes in offering Internet Leased Line (ILL) and broadband services to corporates, educational institutions, and businesses. Operating under a franchise model with a revenue-sharing basis, White Stallion Networks provides reliable connectivity through advanced fiber and wireless technologies. The organization prides itself on delivering high-quality network services tailored to client needs across various industries.

Role Description

This is a full-time, on-site role for a Field Engineer, located in Rajapalaiyam. The Field Engineer will be responsible for conducting field service operations, troubleshooting network and connectivity issues, providing technical support to clients, coordinating and executing project-related activities, and ensuring the reliable performance of network infrastructure. The role also involves client interactions to maintain service quality and address any technical concerns.

Qualifications

• Proficiency in Troubleshooting and providing effective Technical Support solutions
• Experience in Field Service, including on-site network installations and maintenance
• Strong Communication skills for interacting with clients and team members
• Basic understanding of Project Management to assist in coordinating and executing tasks efficiently
• Ability to work independently and solve problems in real-time
• Familiarity with fiber and wireless connectivity solutions is a plus
• Relevant technical certifications or a diploma/degree in a related field such as Computer Science, Information Technology, or Electronics is preferred