Expert Site Reliability Engineer

Job Description

This job is with Finastra, an inclusive employer and a member of myGwork ? the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Who are we? At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good. Experience & Qualifications (relate To TPxx Levels) 8+ years of experience in Computer Science Application Development using Continuous Delivery for a SaaS or Managed Hosted application with operations experience Authoring and consuming Open API, gRPC based APIs Instrumenting metrics, logs & traces for applications & infrastructure you have worked on Implementing and Delivering robust Infrastructure as code (IaC) Designing, deploying and orchestrating microservices using Kubernetes Appropriate RHEL, Kubernetes & Cloud Certifications a plus Responsibilities Proactively identifying & eliminating excess operational work and poorly performing services Authoring observability for applications, infrastructure using RED & USE methods Defining the required reliability of your service through service-level indicators (SLI) and service-level objectives (SLO) & utilization of an error budget to manage the pace of innovation with reliability Implementing Resiliency Tests, Self-Healing & Circuit Breakers to handle chaotic conditions & ensure your service behaves reasonably even in the face of unexpected demand Practicing Chaos Engineering helping us implement and mature Capacity Planning to determine resource requirements of your service for it to be scalable, efficient, and reliable Leading Blameless Postmortems analysis for Incidents Technology Stack Multi Cloud; Azure, AWS, GCP Programming (Python, Golang, Java, JavaScript) Kubernetes, Helm, & ArgoCD (OpenShift a plus) Terraform, Ansible and/or Puppet Prometheus, Grafana & Loki (Open Telemetry a plus) Data Services (delta lake, knative, mongodb, postgresql/cockroachdb, kafka, spark, camel) Benefits We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold: Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave. Well-being: Access Confidential one-on-one therapy through our Employee Assistance Program, find support from our network of Wellbeing Champions and Gather Groups, and a calendar of monthly events and initiatives designed to help you thrive - Inside and Outside of work. Medical, life & disability insurance, retirement plan, lifestyle and other benefits* ESG: Benefit from paid time off for volunteering and donation matching. DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra). Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool. Recognition: Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best. Specific benefits may vary by location. At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves. Be unique, be exceptional, and help us make a difference at Finastra!