Event Services Specialist

Actively Reviewing the Applications

Cvent

India, Haryana, Gurugram Full-Time On-site

Posted 3 hours ago • Apply by June 14, 2026

Job Description

Overview

We’re looking for a proactive and detail-oriented Event Services Specialist to join our growing team in India. In this role, you'll support the planning and delivery of virtual and hybrid events for our customers, helping them create impactful experiences using the Goldcast platform.

This is a great opportunity for someone who’s excited about events, technology, and providing amazing service. You’ll work closely with our Event Services team to ensure clients feel confident, supported, and successful before, during, and after their events.

In This Role, You Will

Assist with the setup and execution of client events, including dry runs, technical checks and day-of-show support.
Coordinate timelines and logistics alongside the Event Services team
Ensure seamless platform configuration and quality delivery of every event Client
Be a trusted, responsive partner to our customers during the full event lifecycle
Help gather event requirements and ensure our services align with client goals
Maintain clear, respectful, and timely communication always
Become an expert in the Goldcast platform and its features
Guide clients through technical challenges and support their use of our tools
Offer best practices to help clients get the most value out of their events Event Data
Track event metrics like registration and attendance
Work cross-functionally with internal teams including marketing, sales, and product
Contribute ideas to improve processes and delight our customers

Here's What You Need

3+ years of experience in a client-facing role, preferably project management, ideally inSaaS/Events/Marketing.
Plus, if you have worked previously on Cvent products. A passion for creating positive, smooth, and professional experiences for customers.
Excellent organizational and time-management skills—you’re able to juggle multiple priorities
Clear and confident communicator (written and verbal)
A curiosity for tech and eagerness to learn new tools
Collaborative, flexible, and solutions-focused mindset
Strong project management and execution abilities
Relationship-building and client empathy
Attention to detail, especially under pressure
Proactive problem-solving
Adaptability and eagerness to grow