Email Deliverability Engineer

Job Description

About the role This role focuses on ensuring smooth and secure email delivery operations, maintaining domain/IP reputation, and resolving deliverability issues. You will work across Linux-based mail systems, diagnose SMTP and authentication problems, and support clients with best-practice implementations. What you?ll be responsible for? Managing Linux environments, shell scripting tasks, DNS configurations, and MTA setups (SPF, DKIM, DMARC, TLS, Google Postmaster, etc.). Investigating SMTP/SSL/TLS issues, resolving email deliverability or TechOps support tickets, and implementing email best practices for clients. Monitoring system queues, logs, and overall email delivery health; maintaining strong IP/Domain reputation using tools like SNDS, Postmaster Tools, MXToolbox, etc. Evaluating inbox placement, engagement metrics, delivery performance, bounce patterns, throttling, and delays; sharing recommendations and insights. Coordinating with ISPs for delisting/escalations, building strong ISP relationships, and documenting operational processes for internal compliance. What you?d have? 2?4 years of experience in email deliverability and best practices. Exposure to mail server environments such as PowerMTA, Postfix (Linux), SmarterMail (Windows), Postal API Server, etc. Strong understanding of email delivery end-to-end: IPs, DNS, SMTP, authentication, and email headers. Ability to learn new technologies quickly and adapt in a dynamic environment. Good communication skills for working with internal teams and clients. Qualification: B.Tech, MCA, BSc-IT/Computer Science.