Director – Transitions & Program Management

We are seeking a senior leader to drive large-scale transition programs and portfolio execution for our expanding India footprint. This includes in-house SEI teams, a rapidly growing Global Capability Center (GCC) in Hyderabad, and multiple third-party partner relationships.

This role will be responsible for end-to-end technology & operations transition execution, including:

• Migration of roles from onshore locations into the GCC
• Conversion of partner-delivered services into SEI-owned capabilities (“insourcing”)
• Establishing disciplined program management and governance across all GCC initiatives

You will act as the central driver of execution—ensuring that transitions are structured, risks are managed, and outcomes are delivered with speed, quality, and predictability.

This role partners closely with the GCC General Manager, global functional leaders, HR, Finance, and external partners to scale the GCC in a controlled and measurable way.

What You Will Do:

Transition Strategy & Execution (Core Focus)

• Lead end-to-end transition programs moving work into the GCC, including:
• Onshore → offshore role migrations
• Third-party → SEI employee conversions (“partner to captive” transitions)
• Define transition roadmaps, sequencing, and prioritization aligned to business strategy
• Build and manage detailed transition plans covering scope, timelines, milestones, and dependencies
• Oversee knowledge transfer, training, and stabilization to ensure successful handoffs to BAU teams

Partner-to-GCC Conversion (Key Differentiator)

• Drive structured programs to transition work from external partners into the GCC
• Develop business cases for insourcing, including cost, risk, and capability considerations
• Coordinate closely with Procurement, HR, and business stakeholders on:
• Talent identification and hiring strategies
• Role mapping and capability build-out
• Contract transition and exit planning
• Ensure continuity of service and minimal disruption during transitions

Program & Portfolio Management (PMO Leadership)

• Stand up and lead a GCC-wide PMO framework for transitions and strategic initiatives
• Maintain an integrated portfolio of all transitions, migrations, and GCC programs
• Track milestones, dependencies, risks, and benefits realization across workstreams
• Drive disciplined execution through standardized tools, templates, and reporting

Governance & Reporting

• Establish governance forums, steering committees, and execution cadences
• Develop executive dashboards and report on:
• Transition progress
• Hiring vs. plan
• Cost savings / value realization
• Delivery health and risks
• Provide clear, data-driven insights to senior leadership

Workforce Planning & Capacity Alignment

• Partner with HR and Finance to align hiring plans with transition timelines
• Ensure workforce readiness to support incoming transitions
• Track capacity, ramp-up progress, and productivity during scaling phases

Risk, Issue & Change Management

• Proactively identify risks across transitions (delivery, people, knowledge retention, vendor dependencies)
• Implement mitigation strategies and escalation frameworks
• Manage change impacts across stakeholders during transitions

Stakeholder & Cross-Functional Leadership

• Serve as a key interface across global business leaders, GCC leadership, and external partners
• Drive alignment across geographically distributed teams
• Influence outcomes without direct authority in a complex environment

Continuous Improvement & Operating Model Evolution

• Refine transition methodologies, playbooks, and templates
• Identify opportunities to improve speed, quality, and repeatability of transitions
• Support the evolution of the GCC operating model as scale increases

What We’re Looking For

• Bachelor’s degree required; MBA or equivalent preferred
• 15+ years of experience in program management, transitions, outsourcing/insourcing, or GCC/shared services environments
• Proven track record leading:
• Large-scale transition programs
• Onshore → offshore migrations
• Vendor-to-captive (insourcing) transformations
• Strong expertise in PMO leadership, including portfolio tracking, governance, and reporting
• Experience building business cases and managing complex stakeholder environments
• Strong understanding of workforce planning and ramp-up in GCC models
• Ability to operate in a fast-paced, ambiguous, and globally distributed environment
• Excellent communication, stakeholder management, and problem-solving skills
• Proficiency with tools such as Power BI, Excel, PowerPoint, MS Project, Smartsheet, or Jira