Director - Software Engineering Fin Crimes

Actively Reviewing the Applications

American Express

India, Haryana, Gurugram Full-Time On-site INR 60–80 LPA

Posted 4 hours ago • Apply by June 15, 2026

Job Description

ICRST First Line Financial Crimes team is looking for Technology leader for our Maestro engineering team. Maestro is our global customer data orchestrator at the center of multiple value streams such as Know Your Customer (KYC) refreshes, Know Your Business (KYB) refreshes, Customer Domain’s demographic prompting, etc. As the Technology leader, you would build new Maestro capabilities and extend existent capabilities to new markets, products, customer segments and use cases by leading a team of high performing engineers and by delivering enterprise top initiatives at fast pace. This role requires strong communication skills and the ability to translate business objectives into an execution strategy while resolving and tracking risks, dependencies, and impediments to deliverables. Ideal candidate should be able to come up with innovative solutions and have a pragmatic approach to application evolutionary architecture.

American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. If you have the talent and desire to deliver innovative products and services at a rapid pace, serving our customers seamlessly across the globe through various channels, join our team #TeamAmex.

Key Responsibilities

•    Collaborate with Product, Business and Engineering partners to establish, prioritize and build roadmaps for initiatives supported by Maestro.
•    Directs and oversees the successful development, deployment, support, and monitoring of software across various environments
•    Work with a team of highly talented engineers to rapidly build value streams that deliver Enterprise top programs.
•    Collaborate with a wide variety of partners within business and technology teams to inspire change required to execute product roadmaps.
•    Perform rapid POCs as needed to experiment and set direction for the engineering value streams.
•    Think out of the box and bring an external perspective, desire to learn new technologies, ability to enable business capabilities through innovation and increase efficiency in crafting and delivering new capabilities with our global colleagues.
•    Provides technical mentorship to Software Engineers at various levels. Leads, mentors, and coaches Senior Software Engineers and teams, fostering a culture of excellence and setting high standards and expectations for the team.
•    Mentor and nurture talent and promote a culture of togetherness, partnership, and continuous team improvement through mentoring, feedback, and metrics.
•    Responsible for the people management of a co-located and remote engineering teams.
•    Partner with customers and other internal teams and technical product managers to deliver features.
•    Apply any specialized knowledge of industry standards or practices to team initiatives, helping to identify complex and/or broad problems and formulate recommendations.
•    Influence up/down/across and promote modern software engineering principles!
•    Collaborate with enterprise technology teams to motivate change required and support the team in technical issue resolution.
•    Recruit and hire outstanding and diverse talent from the industry.
•    Engage in 1-on-1 conversations with team members for mentorship and career development planning.

Qualifications

•    Extensive expertise in a technical domain, and advanced expertise across multiple technical and business domains
•    Recent hands-on coding experience in the SOR technology stack – Java or Kotlin.
•    Recent experience leading a team globally or currently a tech lead for a team.
•    Great at working with a team to build solutions and courageous in pushing for a better way to deliver software that solves customer/business problems.
•    Experience building high performance, high availability and scalability solutions based on current industry standards.
•    Proven experience hiring, retaining, and leading high-caliber engineering talent.
•    Strong written and verbal communication skills with the ability to cater to a diverse audience: executive collaborator, partner, engineering.
•    Experience leading and building software engineering teams designing and building efficient software products in a fast-paced, sophisticated, and dynamic software development environment.
•    Experience with Agile, Scrum or other rapid application development methodologies is required.
•    Commitment to drive a culture of accountability and ownership to empower teams and motivate change.
•    Experience leading individual contributors and providing career direction, coaching, and building development plans.
•    Experience working in a distributed team model and collaborating with remote team members.
•    BS or MS degree in computer science, computer engineering, or other engineering disciplines.
•    AML KYC/KYB domain knowledge and experience are very relevant.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.