Director of Resident Care

Actively Reviewing the Applications

Milestone Retirement

On-site

Posted 13 hours ago • Apply by June 10, 2026

Job Description

Why You’ll Love Working at Milestone

Milestone is one of the fastest-growing senior living operators, with 100+ years of combined industry and hospitality experience. We focus on teamwork, creativity, and making a real impact for our residents and staff.

Perks & Benefits

Medical, Dental, Vision (full-time employees)
401(k) with employer match
Generous PTO
Pet insurance
Perks at Work
Employee Assistance Program
Voluntary benefits options

About The Role

We’re seeking a Director, Resident Care to lead clinical operations and coordinate resident care in our Assisted Living community. Reporting to the Director, Health and Wellness or Executive Director, you’ll oversee resident care staff, ensure compliance with regulatory standards, and maintain high-quality care and resident satisfaction.

What You’ll Do

Ensure all residents are evaluated prior to move-in and with changes in condition
Communicate with residents, families, and staff to meet individual needs
Participate in care conferences and update service plans accordingly
Hire, train, schedule, and supervise Care Partners and activity staff
Manage staff performance, provide coaching, and ensure compliance with HR guidelines
Verify associate hours, manage staffing schedules, and ensure coverage within budget
Assign and monitor resident health activities such as blood pressure and weight checks
Monitor medication administration, conduct audits, and assist with medication management
Observe residents’ health status and report significant changes to Director, Health and Wellness
Conduct pre-move-in screenings and ensure all documentation is complete
Perform ongoing assessments of resident physical and psycho-social needs
Coordinate resident appointments and in-house ancillary services
Maintain resident records, perform MAR reviews, and ensure compliance with documentation standards
Participate in emergency response, community functions, and family events
Provide guidance for the Activity Program and oversee inventory within budget
Ensure Continuous Quality Improvement (CQI) activities are completed and compliance is maintained
Maintain compliance with all local, state, and federal regulations including HIPAA, OSHA, and Blood Borne Pathogen Guidelines
Promote a safe work environment and ensure staff adhere to safety standards
Foster teamwork, take initiative, and support coworkers, residents, and visitors
Perform other duties as assigned

What We’re Looking For

Associate’s or Bachelor’s Degree strongly preferred in a related field
Minimum three years’ experience in Assisted Living; proven management experience required
Certified as Med Aide as required by state law; maintain current certification
Compassion for and desire to work with older adults
Proficiency in Microsoft Windows, Word, Excel, and Outlook preferred
Strong verbal and written communication skills
Ability to solve practical problems, manage budgets, and interpret instructions
Ability to effectively communicate with residents, families, staff, and vendors
Experience managing staff schedules, training, and performance

Physical Requirements

Ability to stand, walk, sit, use hands, reach, stoop, kneel, crouch, climb, and balance
Ability to talk, hear, and use vision effectively
Occasional weekend, evening, or night work and on-call as needed
Possible exposure to communicable diseases, blood-borne pathogens, latex, and other hazards
Ability to lift and assist residents as needed, up to 50 lbs occasionally
Frequent interaction with coworkers, residents, and vendors

Join Milestone to lead a dedicated resident care team, ensure high-quality care, and make a meaningful impact every day.

Milestone is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.