dir regional operations - Greater Baltimore, MD & DE

Actively Reviewing the Applications

Starbucks

India Full-Time On-site 1–2 LPA

Posted 3 weeks ago • Apply by May 5, 2026

Job Description

Now Brewing – Future Leaders! #tobeapartner

As a Regional Director you enjoy the journey of developing impactful leaders and regional business growth in many local communities. You are performance driven through the lens of humanity. You develop strategic and operational plans for the region, lead execution, and measure results. You inspire leaders to create and nurture strong, diverse teams that engage their communities and customers.

Using Your Past Retail Leadership Experience, You Will

Provide functional expertise and execute responsibilities: to enable various teams to enhance the Starbucks experience for customers, increase profitability, find and execute opportunities for growth and expansion within region.
Lead a team of leaders: Develop high performing, results driven teams through coaching, providing transparent insight and feedback, and meaningful developmental opportunities.
Model how we work together: Use your leadership style to bring Starbucks values to life for your teams, modeling collaboration, inclusiveness, confidence in leadership, and teamwork, that all move us toward business success.

Required Knowledge, Skills And Abilities

Ability to communicate clearly and concisely, both orally and in writing
Planning and organizational project management skills
Ability to apply sound business principles and practices to project management and change management

processes

Basic skills in Microsoft Word, Excel and PowerPoint

Job Scope

Annual Managed Expenses $1-5 M
Annual Sales $51-150 M
Direct Reports 11-15

Leadership Competencies

Setting Direction

Establishes and communicates a compelling and inspired vision, creates competitive winning strategies and plans,

ensures department strategies are aligned with company strategies

Leadership Courage

Willing to take a managed risk to drive the business forward

Creating the Environment

Develops a positive, respectful, productive and professional work environment

Building and Maintaining Relationships

Establishes positive connections with others so as to facilitate the attainment of business results

Developing for the Future

Continuously develops the competencies of both self and others

Organizational Savvy

Understands and effectively leverages the organization to accomplish business and unit goals

Achieving Measurable Results

Consistently exceeds goals, dedicated to exceeding the expectation of internal and external customers

Core Competencies

Customer Focus

Delivers legendary service that meets and exceeds all customers' expectations

Ethics and Integrity

Adheres to Starbucks values, beliefs and principles during good and bad times

Composure

Remains calm, maintains perspective and responds in a professional manner when faced with tough situations

Personal Learning

Takes personal responsibility for the continuous learning of new knowledge, skills and experiences

Dealing with Ambiguity

Able to successfully function during times of uncertainty and changing priorities

Decision-Making

Makes timely and quality decisions based on a mixture of analysis, wisdom, experience and judgment

Interpersonal Savvy

Builds effective relationships with all people; up, down and sideways, inside and outside of Starbucks

Results Oriented

Gets results and achieves goals

Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation or 1(888) 611-2258.