Developer III - Software Engineering

Actively Reviewing the Applications

UST

India, Tamil Nadu, Chennai Full-Time On-site INR 4–6 LPA

Posted 3 weeks ago • Apply by May 25, 2026

Job Description

Role Description

Role Proficiency:

Independently develops error free code with high quality validation of applications guides other developers and assists Lead 1 – Software Engineering

Outcomes

Understand and provide input to the application/feature/component designs; developing the same in accordance with user stories/requirements.
Code debug test document and communicate product/component/features at development stages.
Select appropriate technical options for development such as reusing improving or reconfiguration of existing components.
Optimise efficiency cost and quality by identifying opportunities for automation/process improvements and agile delivery models
Mentor Developer 1 – Software Engineering and Developer 2 – Software Engineering to effectively perform in their roles
Identify the problem patterns and improve the technical design of the application/system
Proactively identify issues/defects/flaws in module/requirement implementation
Assists Lead 1 – Software Engineering on Technical design. Review activities and begin demonstrating Lead 1 capabilities in making technical decisions

Measures Of Outcomes

Adherence to engineering process and standards (coding standards)
Adherence to schedule / timelines
Adhere to SLAs where applicable
Number of defects post delivery
Number of non-compliance issues
Reduction of reoccurrence of known defects
Quick turnaround of production bugs
Meet the defined productivity standards for project
Number of reusable components created
Completion of applicable technical/domain certifications
Completion of all mandatory training requirements

Code

Outputs Expected:

Develop code independently for the above

Configure

Implement and monitor configuration process

Test

Create and review unit test cases scenarios and execution

Domain Relevance

Develop features and components with good understanding of the business problem being addressed for the client

Manage Project

Manage module level activities

Manage Defects

Perform defect RCA and mitigation

Estimate

Estimate time effort resource dependence for one's own work and others' work including modules

Document

Create documentation for own work as well as perform peer review of documentation of others' work

Manage Knowledge

Consume and contribute to project related documents share point libraries and client universities

Status Reporting

Report status of tasks assigned
Comply with project related reporting standards/process

Release

Execute release process

Design

LLD for multiple components

Mentoring

Mentor juniors on the team
Set FAST goals and provide feedback to FAST goals of mentees

Skill Examples

Explain and communicate the design / development to the customer
Perform and evaluate test results against product specifications
Develop user interfaces business software components and embedded software components 5 Manage and guarantee high levels of cohesion and quality6 Use data models
Estimate effort and resources required for developing / debugging features / components
Perform and evaluate test in the customer or target environment
Team Player
Good written and verbal communication abilities
Proactively ask for help and offer help

Knowledge Examples

Appropriate software programs / modules

Technical designing
Programming languages
DBMS
Operating Systems and software platforms
Integrated development environment (IDE)
Agile methods
Knowledge of customer domain and sub domain where problem is solved

Additional Comments

Key Responsibilities

Develop and configure custom workflows, business rules, client scripts, UI policies, UI actions, and Service Portal components.
Collaborate with stakeholders to gather requirements and translate them into ServiceNow functionality.
Implement new modules and enhancements across ITSM, ITOM, ITAM, HRSD, SecOps, and other ServiceNow products.
Design and maintain integrations between ServiceNow and other enterprise tools (e.g., CMDB syncs, SSO, LDAP, REST/SOAP APIs).
Maintain code quality through source control, peer reviews, and following best practices.
Troubleshoot issues, perform root cause analysis, and implement long-term fixes.
Prepare technical documentation, test scripts, and deployment plans.
Stay current on ServiceNow features and new releases, recommending improvements or upgrades. Required Qualifications
3+ years of hands-on ServiceNow development experience.
Strong proficiency in JavaScript, Glide API, and ServiceNow Studio.
Experience with core modules such as Incident, Problem, Change, Knowledge, CMDB, and Asset Management.
Familiarity with ServiceNow integrations using REST, SOAP, and MID Server.
Experience with Service Portal, Flow Designer, and Scoped Applications is a plus.
Solid understanding of Agile/Scrum methodologies.
Excellent communication and problem-solving skills. Preferred Qualifications
ServiceNow Certified System Administrator (CSA) – Required
ServiceNow Certified Application Developer or Implementation Specialist – Preferred
Experience with ITIL frameworks and process improvement
Background in enterprise IT environments or SaaS platforms