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Deputy Manager - Hospitality

Actively Reviewing the Applications

Adani Enterprises Limited

India, Ahmedabad, Gujarat Full-Time

Posted 2 months ago • Apply by May 29, 2026

Job Description

Responsibilities

Job Responsibilities:

Overall responsibility for floor-level guest service management within promoter’s office.
Ensuring readiness of Cabin, dining areas, guest ante rooms, meeting rooms and rest of the promoter’s area
Supervising support staff and ensuring best service standards.
Delivering high-touch hospitality services to Promoters and VVIPs, including personalized butler-style assistance to ensure their comfort and satisfaction.

Guest Service & Protocol

Deliver highly personalized butler service to the promoters and guests.
Anticipate guest needs and provide proactive, discreet service.
Manage arrival, seating, dining, and departures in line with VVIP protocol.
Maintain guest preference records for personalized service.

Floor & Operations Management

Supervise daily readiness of all hospitality zones.
Ensure ambience (flowers, lighting, music, air-conditioning) is as per protocol.
Coordinate with housekeeping, engineering, and kitchen for seamless execution.
Monitor service sequence, ensuring flawless timing and etiquette.

Food & Beverage

Assist chefs in menu execution for VVIP meals.
Supervise table setups, presentations, and service style.
Ensure pantry hygiene and inventory management.
Oversee service flows during luncheons, high teas, and formal dinners.
Take care of healthy meal plans coordinate with nutritionist / consultant

Team Management

Supervise service staff on the floor.
Conduct pre-shift briefings and grooming checks.
Train service staff in VVIP service and protocol.

Administrative & Reporting

Maintain guest logs, checklists, and daily readiness reports.
Coordinate with vendors (flowers, décor, special F&B).
Support hospitality requirements and billing documentation.
Submit daily/weekly floor operations reports

Qualifications

Language Proficiency:

Mandatory: Fluency in English and Hindi (spoken and written)

Preferred: Working knowledge of Gujarati for smoother communication with stakeholders and guests

Qualification

Graduate in Hotel management (preferably from IHM)

Experience

list of 4 items

10–12 years of progressive experience in the hospitality industry, with a strong preference for exposure to luxury or five-star establishments.
Proven expertise in overseeing hotel, banquet, and restaurant operations, with a particular focus on food and beverage service excellence.
Demonstrated success in leading high-performing teams and delivering exceptional guest experiences across diverse service formats.
Deep culinary knowledge and a refined palate, with hands-on experience in menu development, curation, and innovation aligned with current market trends

and guest preferences.