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Deputy Manager - Hospitality

Actively Reviewing the Applications

Adani Enterprises Limited

India, Ahmedabad, Gujarat Full-Time On-site
Posted 3 weeks ago Apply by May 29, 2026

Job Description

Responsibilities

Job Responsibilities:

  • Overall responsibility for floor-level guest service management within promoter’s office.
  • Ensuring readiness of Cabin, dining areas, guest ante rooms, meeting rooms and rest of the promoter’s area
  • Supervising support staff and ensuring best service standards.
  • Delivering high-touch hospitality services to Promoters and VVIPs, including personalized butler-style assistance to ensure their comfort and satisfaction.

Guest Service & Protocol

  • Deliver highly personalized butler service to the promoters and guests.
  • Anticipate guest needs and provide proactive, discreet service.
  • Manage arrival, seating, dining, and departures in line with VVIP protocol.
  • Maintain guest preference records for personalized service.

Floor & Operations Management

  • Supervise daily readiness of all hospitality zones.
  • Ensure ambience (flowers, lighting, music, air-conditioning) is as per protocol.
  • Coordinate with housekeeping, engineering, and kitchen for seamless execution.
  • Monitor service sequence, ensuring flawless timing and etiquette.

Food & Beverage

  • Assist chefs in menu execution for VVIP meals.
  • Supervise table setups, presentations, and service style.
  • Ensure pantry hygiene and inventory management.
  • Oversee service flows during luncheons, high teas, and formal dinners.
  • Take care of healthy meal plans coordinate with nutritionist / consultant

Team Management

  • Supervise service staff on the floor.
  • Conduct pre-shift briefings and grooming checks.
  • Train service staff in VVIP service and protocol.

Administrative & Reporting

  • Maintain guest logs, checklists, and daily readiness reports.
  • Coordinate with vendors (flowers, décor, special F&B).
  • Support hospitality requirements and billing documentation.
  • Submit daily/weekly floor operations reports

Qualifications

Language Proficiency:

Mandatory: Fluency in English and Hindi (spoken and written)

Preferred: Working knowledge of Gujarati for smoother communication with stakeholders and guests

Qualification

Graduate in Hotel management (preferably from IHM)

Experience

list of 4 items

  • 10–12 years of progressive experience in the hospitality industry, with a strong preference for exposure to luxury or five-star establishments.
  • Proven expertise in overseeing hotel, banquet, and restaurant operations, with a particular focus on food and beverage service excellence.
  • Demonstrated success in leading high-performing teams and delivering exceptional guest experiences across diverse service formats.
  • Deep culinary knowledge and a refined palate, with hands-on experience in menu development, curation, and innovation aligned with current market trends

and guest preferences.

Required Skills

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