Deputy General Manager - Al/ML & OSS Solution Engineering

The role owns the design & development of solution architecture with respect to technical solution design & service design for complex solutions in the respective areas of Network/SDWAN/Cloud & security/Unified Collaboration/Mobility & IoT/other domains with the objective of increasing revenue, profitability, and market competitive. This is a tactical role which defines the direction of new solutions, processes, standards based upon business strategy or customer need, with a significant mid-term impact on business unit overall results.

Responsibilities

• Serve as a technical expert on solutions design, development, and implementation requirements to address business needs.
• Analyse the functionality and constraints of recommended solution across multiple systems/platforms/applications.
• Scan the technology requirements of market, participate in product development activities, represent in customer / marketing forums to increase brand awareness.
• Ensure compatibility, interoperability, stability, and usability of solution architecture.
• Design and deliver complex solutions as per customer requirements.
• Work with various stakeholders including sales team, products team, engineering team to jointly assess customer requirements.
• Support the Product team through the product development lifecycle and provide inputs on product features from a business requirements/customer perspective.
• Work with clients, internal stakeholders to provide integrated solution architecture across multiple products to meet the client requirements.
• Provide an expertise to internal teams and/or external vendors and partners to design complex solutions and ensure effective delivery of the same.
• Create and review architecture and solution design artifacts.
• Proactively provide guidance on engineering methodologies, standards, and best practices.
• Identify, communicate, and mitigate Risks, Assumptions, Issues and Decisions throughout complete lifecycle (Pre-sales, Delivery, Support).
• The role may be an individual contributor or may lead a small team.