Demo Engineer

Job Description

Meet Our Team

Our team lives and breathes the Pega delivery vision: quickly building high-quality, outcome driven applications that evolve with the changing needs of business. As a key member of the DemoX team, you will work with a passionate and driven project team, delivering new and innovative business and technical solutions using Pega technology.

Picture Yourself At Pega

Pega is changing the way the world builds software. In this role, you will drive the quality of world class and visionary demos showcasing capabilities for prospective customers and partners by applying modern and cutting-edge technologies. You will be the guardian of demo excellence, ensuring that every Sales Consultant has access to flawless, compelling demonstrations that showcase Pega's capabilities. Your typical day might involve automating test scenarios using Selenium and Playwright, collaborating with demo architects to validate new configurations, or leveraging AI-powered testing practices to enhance our quality processes.

What You'll Do At Pega

• Develop and implement next gen solutions for demo with latest features of Pega platform products like Customer Decision Hub, Customer Service and Sales Automation.
• Work as part of a collaborative team consisting of Business Architect, Leads, Solution consultants, Developers and QA’s with mindful use of software development patterns and practices.
• Cross team collaboration with Engineering and Framework teams.
• Participate and contribute to solutioning with reusability and extensibility approach, development of the targeted Demo and use cases enabling customers to differentiate themselves from competitors and driving them to stay ahead.
• Adopt best design / coding practices supporting backward compatibility with focus on system performance.
• Carry out POCs’ / spikes for use cases dealing with complex scenarios.
• Exhibit a commitment to continuous learning and development with adaption to changes.
• Work in defined timeframes to meet aggressive deadlines, leveraging experience in mission-critical applications to analyze and resolve issues in the quickest possible time.
  
  

• 2-4 years of overall experience with hands-on experience on Pega platform.
• Hands on experience with PRPC, preferably Pega 8 and above. Contributed to development of solutions with Integrations, UI/UX, Case Management capabilities. Good to have experience with Web Mashup/DX API, Email and Chat Bots.
• Preferred Pega CSSA Exam certified with minimal Pega CSA certification.
• Working experience with Pega platform or Customer Service or 1:1 Customer Engagement.
• Demonstrates customer empathy, willing to adopt best practices ensuring delivered work exceeds customer ever changing demands.
• A creative and analytical problem-solver, passionate about understanding complex customer challenges and architecting innovative demo solutions that clearly showcase product value.
• Possesses good communication skills to articulate technical concepts clearly to diverse audiences, while collaborating closely with cross-functional teams like sales, marketing, and product development to ensure demos are strategically aligned and accurately represent the product's capabilities.
• Proficiency in using Agile project management tools (e.g., Jira, Confluence, or similar) to manage tasks, track progress, and collaborate effectively with development and product teams.
• An added advantage would be : Familiarity with AWS services (e.g., EC2, S3), which is valuable for maintaining our robust, cloud-based demo infrastructure.
  
  

• Thorough understanding of (Pega based) applications’ architecture you have previously worked on.
• Experience of working on fast paced and highly collaborative environment.
• Ability to think and code fast independently with little hand holding and mostly driven with self- initiation.
• Ability to adapt to changes quickly.
  
  

• Gartner Analyst acclaimed technology leadership across our categories of products.
• Continuous learning and development opportunities.
• An innovative, inclusive, agile, flexible, and fun work environment.
• Competitive global benefits program inclusive of pay + bonus