Delivery Director – IT Solutions

Actively Reviewing the Applications

Quarks

10–20 years

Posted 3 days ago • Apply by June 11, 2026

Job Description

Role Overview

We are looking for a seasoned Delivery Director with over 20 years of experience in the IT industry, who brings a strong blend of delivery leadership and solution-oriented thinking. The ideal candidate should have a deep understanding of technology, the ability to identify business opportunities, and proactively propose tailored solutions to clients.

This role requires a strategic leader who can drive large-scale delivery, manage key client relationships, and contribute to business growth.

Key Responsibilities

Lead end-to-end delivery across multiple accounts, ensuring quality, timelines, and client satisfaction
Act as a trusted advisor to clients by understanding their business challenges and proposing effective IT solutions
Identify new business opportunities within existing accounts and support solutioning and pre-sales initiatives
Collaborate with sales, pre-sales, and technical teams to design and present customized solutions
Drive account growth through upselling and cross-selling of services
Oversee program governance, delivery metrics, SLAs, and risk management
Build and maintain strong relationships with CXO-level stakeholders
Lead, mentor, and scale high-performing delivery teams
Ensure continuous improvement in delivery processes, frameworks, and methodologies
Manage escalations and ensure timely resolution

Key Requirements

20+ years of experience in IT Services/IT Consulting organizations
Strong experience in delivery management and program leadership
Proven track record in solutioning, client engagement, and business growth
Solid understanding of technology landscapes (Cloud, Data, Digital, Enterprise Applications, etc.)
Experience working with enterprise/global clients
Strong stakeholder management and communication skills
Ability to work in a fast-paced, growth-oriented environment

Key Competencies