Data and Zoho CRM Support Executive

Job Description

We are seeking a Zoho CRM Support Executive who is passionate about technology, automation, and business process improvement. The ideal candidate should have hands-on exposure to CRM or ERP platforms and a genuine interest in learning and innovating across CRM, ERP, AI, and automation domains. We are a media and B2B event platform that connects industries, ideas, and innovation. Through our conferences, exhibitions, digital platforms, and knowledge initiatives, we bring together business leaders, policymakers, and innovators to exchange insights, showcase technology, and foster collaboration. This is a learn-while-you-work opportunity designed for individuals eager to build a strong foundation in business systems and technology operations. Key Responsibilities Manage Zoho CRM configuration, user management, and access controls . Handle lead forms, website integrations, and tracking code installations . Onboard new employees into CRM and related business systems. Manage CRM integrations with AI tools, external databases, and campaign platforms. Build and optimize no-code/low-code workflows within Zoho CRM and its ecosystem. Assist in process mapping, automation, and workflow optimization . Conduct data analytics , create dashboards and reports for business insights. Perform data cleanup , identify anomalies, and ensure data accuracy. Gain hands-on exposure to AI implementation and automation initiatives. If you?re ready to learn, innovate, and grow with us, apply now. Requirements Desired Skills & Qualifications Experience with CRM or ERP tools such as Zoho, Salesforce, HubSpot, or Odoo. Basic knowledge of networking and web technologies . Familiarity with HTML, WordPress, and webserver management is a strong plus. Proficiency in Excel, Google Sheets, and CSV-based data management . Good command over English (written and verbal) . Strong analytical mindset , attention to detail, and problem-solving skills. Eagerness to learn new tools, technologies, and automation processes . Benefits Learn and grow in Zoho CRM, automation, and AI integrations . Gain practical exposure to business process transformation and digital systems . Work in a fast-evolving, technology-driven organization . Experience a supportive environment that encourages innovation and upskilling .