Customer Support Specialist

📌 Job Summary – Chat Support Executive

We are looking for Chat Support Executives to handle customer interactions through chat platforms with accuracy, professionalism, and customer‑centric service.

Key Responsibilities

• Respond to customer queries via chat promptly and courteously
• Provide accurate information and resolve issues effectively
• Maintain quality, compliance, and customer satisfaction standards
• Document each interaction clearly
• Follow shift schedules, attendance norms, and company policies
• Strong written communication skills
• Basic computer knowledge & multitasking ability

Eligibility Criteria

• Experience: Open to freshers and experienced candidates
• Age: 18+
• Note: Candidates currently pursuing any course are not eligible

Work Schedule

• Working Days: 5 days/week
• Shifts: Rotational, 10-hour shifts
• Weekly Off: Rotational
• Leave Policy: No planned leaves for the first 3 months