Customer Support Representative

Customer Support Representative | Logistics & Shipping

Experience: 1–4 Years

Location: Vaishali, Ghaziabad (Delhi NCR)

Work Mode: On-site

Working Hours: 10:00 AM – 6:30 PM

Working Days: 6 Days a Week

We are looking for a Customer Support Representative with excellent communication and customer handling skills to support our Logistics operations. The ideal candidate should be proactive, organized, and capable of coordinating with customers while ensuring timely follow-ups and documentation.

• Handle customer queries via phone, email, and WhatsApp
• Coordinate with internal teams for timely updates
• Maintain customer records and documentation
• Ensure prompt follow-ups and issue resolution
• Deliver excellent customer service and support

• Excellent verbal and written communication
• Customer handling & coordination skills
• Basic MS Office/Computer knowledge
• Strong follow-up and documentation skills
• Positive attitude and willingness to learn

📩 Interested candidates, please share your updated resume at [email protected].