Customer Support Engineer
Ahmedabad, Gujarat, India
11 hours ago
Applicants: 0
4 weeks left to apply
Job Description
Job Title: Technical Customer Support Specialist Job Summary: We are seeking a Technical Customer Support Specialist to provide exceptional service to our customers. The ideal candidate will troubleshoot and resolve technical issues, provide product information, and ensure customer satisfaction. Responsibilities: - Respond to customer inquiries via phone, email, and chat - Troubleshoot and resolve technical issues with products/services - Provide product information and demonstrate features - Identify and escalate complex issues to senior support teams - Document customer interactions and solutions in CRM - Meet or exceed customer satisfaction targets - Collaborate with internal teams to resolve customer issues Requirements: - 1-2 years of technical customer support experience - Bachelor's degree in relevant field (e.g., mechanical , electrical,IT) - Excellent communication and problem-solving skills - Technical aptitude and willingness to learn - Customer-centric approach with ability to work in a fast-paced environment
Required Skills
Additional Information
- Company Name
- UMABOY
- Industry
- N/A
- Department
- N/A
- Role Category
- Technical Support Engineer
- Job Role
- Associate
- Education
- No Restriction
- Job Types
- On-site
- Gender
- No Restriction
- Notice Period
- Less Than 30 Days
- Year of Experience
- 1 - Any Yrs
- Job Posted On
- 11 hours ago
- Application Ends
- 4 weeks left to apply
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