Customer Support Associate in Delhi

We are looking for a Customer Support Executive to handle customer queries and assist clients regarding our industrial cooler and ventilation equipment products. This role involves interacting with customers, sharing product information, and coordinating with internal teams.

Key Responsibilities

• Handle customer queries through calls, emails, or WhatsApp
• Provide product information, pricing, and basic guidance to customers
• Coordinate with internal teams for order processing and updates
• Maintain records of customer interactions and inquiries
• Assist customers with basic product-related questions
  
  

About Company: Xtreme Coolers Pvt Ltd is a leading provider of air-cooling, heating, and ventilation solutions in India. Founded in 2008, the company has evolved into a comprehensive solution provider, delivering cool, clean, and fresh air to large areas and factories. Our core values emphasize customer satisfaction as both a commitment and a privilege, viewing customer service with humility and trust, and treating customers with honor and hospitality as if they were guests in our own homes. We uphold ethical business practices, prioritizing lawful behavior and good corporate citizenship alongside financial growth, and aspire to lead with humility, earning leadership daily through dedication to customer success and attentive listening.