Customer Service Representative

If you are interested in joining our team, please share your resume at

[email protected] or WhatsApp at 9311504109

Job Title : Customer Service Specialist

Role & responsibilities :

• Handle customer inquiries via phone.
• Provide detailed information about our products and services.
• Assist customers in making informed decisions about their insurance needs.
• Maintain accurate records of customer interactions and transactions.
• Resolve customer complaints in a professional and timely manner.
• Collaborate with team members to improve customer satisfaction.

Preferred candidate profile :

• Experience: 0-3 years.
• CTC: ₹2.5 – 4LPA + Attractive Incentives
• Location - Gurugram, Haryana
• Excellent communication and interpersonal skills.
• Ability to handle high-pressure situations and resolve conflicts effectively.
• Basic computer skills and familiarity with CRM systems.
• Strong problem-solving abilities and attention to detail.
• High School Diploma and Bachelor's degree preferred.

Perks and Benefits :

• Amazing work culture.
• Complete Day shift.
• 6 Days working 1 Roster off
• Attractive Incentives
• Good opportunity for career progression.

About Policy Bazaar :

Policy bazaar is India's leading insurance aggregator that allows customers to compare, buy, and manage insurance policies from top insurers across the country. We are on a mission to simplify insurance for millions of customers by providing them with transparent, unbiased, and easy-to-understand information.

With a wide range of insurance products, including life, health, car, and home insurance, Policy bazaar has transformed the way people make decisions about their insurance needs. We leverage technology to create a seamless and customer-friendly experience, ensuring that our clients are always empowered to make the right choices.

As an innovative, fast-growing company, we are committed to providing growth opportunities, dynamic work culture, and learning experiences to our employees. Join us, and be part of a team that is leading the way in revolutionizing the insurance sector!

Regards,

Tanisha Ray