Customer Service Executive in Mumbai

As a Customer Service Executive at Finding Futures HR, you will be at the forefront of providing exceptional customer support to our clients. With your expertise in English proficiency, you will be responsible for ensuring that every client interaction is handled with professionalism and efficiency.

Key Responsibilities

• Handle customer queries via chat, email & calls
• Resolve issues promptly with high customer satisfaction
• Manage multiple customer interactions simultaneously
• Maintain accurate records & update CRM systems
• Meet KPIs like CSAT, Quality & SLA adherence
  
  

If you are a proactive and detail-oriented individual with a passion for delivering exceptional customer service, we invite you to join our dynamic team at Finding Futures HR. Apply now to embark on a rewarding career in customer support!

About Company: Finding Futures HR is a specialized recruitment agency that connects businesses with the right talent across India and the United Kingdom. With over five years of experience in industries like BPO, hospitality, airlines, cruise liners, and corporate sectors, we understand what it takes to build high-performing teams.

From entry-level roles to management positions, our expert sourcing, strong industry networks, and people-first approach ensure smart and timely hiring decisions. Whether you need reliable staffing or long-term team-building support, we match skills with company culture to help businesses grow and candidates thrive.