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Customer Service Coordinator – French speaking

Actively Reviewing the Applications

DHL Supply Chain

On-site
Posted 17 hours ago • Apply by June 10, 2026

Job Description

Join our team and make a difference in the logistics industry!

DHL is seeking a dedicated and professional French and English Speaking Customer Service Coordinator to join our dynamic team. If you are passionate about providing exceptional customer service and thrive in a fast-paced environment, we want to hear from you!

Key Responsibilities:


  • Respond to customer queries via email and phone with professionalism and efficiency.
  • Utilize customer and DHL systems to manage orders and follow up on deliveries.
  • Monitor systems for tracking and reporting, ensuring smooth operations.
  • Collaborate with warehouses and customers to resolve logistical issues.
  • Investigate and address problematic cases and escalated issues to ensure customer satisfaction.
  • Create and manage customer orders in different system


Requirements:


  • Fluency in French and English.
  • Fresh graduates, entry-level candidates are welcome, experience in customer service/ international logistics is an advantage.
  • Proficient in MS Office programs
  • Strong teamwork and customer focus.
  • Excellent communication skills.


What do we offer?


  • Cafeteria HUF 500.000/year
  • Language allowance
  • On target bonus
  • Medicover Health Insurance
  • Opportunity to be part of a great team.
  • Your work could have impact to DHL Supply Chain worldwide.
  • Stability, career growth and a whole range of certified trainings
  • Friendly team and pleasant working environment
  • Extra benefits (discounted fee to Life1 network, fruit days)
  • The opportunity to learn something new, but also to come up with new ideas.


Workplace: Budapest, 9th district, hybrid

Required Skills

Communication Customer Service Logistics Reporting MS Office Customer Focus Supply chain Target Whole MS Office programs
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