Customer Service Associate in Bangalore, Pune, Mohali, Hyderabad, Mumbai, Jaipur, Agra, Chandigarh, Chennai, Indore, Kolkata

Key Responsibilities

• Handle customer inquiries through phone, email, and chat with prompt and accurate responses
• Adhere to a 9-hour shift schedule in the office, resolving customer issues within defined Turnaround Time (TAT)
• Log and maintain detailed records of customer interactions in the internal system
  
  

Requirements

• Demonstrate excellent verbal and written communication skills in English
• Show willingness to work in rotational day or night shifts based on business needs
• Be comfortable with an on-site role and working from the office
• Commit to a 9-hour workday, 5 to 6 days a week
  
  

Available for immediate joining with no major planned time off in the next 2–3 months.

About Company: We make sure we get the best of the best. After all, we are a ridiculously good company, so we make sure our employees are top-notch. We focus on creating business value through consulting and Agile development. Our products help people to succeed.