Customer Account Manager

Company Description

Vee Kay Aquatech Pvt. Ltd. is a leading manufacturer and supplier of packaged drinking water, operating under the renowned brand name Bailley from Parle Agro. The company provides its services across the entire state of Haryana, ensuring high-quality drinking water availability. With a commitment to excellence and customer satisfaction, Vee Kay Aquatech Pvt. Ltd. has established itself as a trusted name in the beverage industry.

Role Description

This is a full-time, on-site role for a Customer Account Manager at Vee Kay Aquatech Pvt. Ltd., based in Delhi, India. The Customer Account Manager will be responsible for managing client accounts, ensuring customer satisfaction, and addressing customer inquiries effectively. The role will also require maintaining strong customer relationships, analyzing client needs, and supporting growth opportunities for the business.

Qualifications

• Strong Account Management skills with the ability to build and maintain client relationships.
• Proficiency in Customer Satisfaction and Customer Support to effectively address client needs and concerns.
• Excellent Communication skills to ensure clear and professional interactions with clients.
• Solid Analytical Skills to understand client requirements and devise appropriate solutions.
• Strong organizational and time management skills to handle multiple accounts effectively.
• Previous experience in a customer-facing or account management role is an advantage.
• A Bachelor's degree in Business Administration, Marketing, or a related field is preferred.