CRM & Integrations Intern

We are looking for a motivated CRM & Integrations Intern to assist in setting up, managing, and maintaining Close CRM for our sales and marketing teams. This role is ideal for a recent graduate interested in CRM systems, business automation, and software integrations.

The intern will work closely with the product and development teams to configure CRM workflows, manage data, support integrations, and learn API-based automation using Python where required.

Key Responsibilities

• Assist in setting up and configuring Close CRM.
• Create and update contacts, opportunities, custom fields, and pipelines.
• Help configure email templates, SMS templates, and basic workflow automations.
• Support integrations between Close CRM and platforms such as Salesmsg, Typeform, Jotform, and internal applications.
• Assist in testing API integrations and validating CRM data.
• Learn and work with Python scripts for simple automation and integration tasks.
• Help troubleshoot CRM-related issues and coordinate with the development team.
• Prepare and maintain documentation for CRM configurations and processes.
• Perform data cleanup, imports, and validation to ensure CRM accuracy.
  
  

Requirements

Required Skills

• Bachelor's degree, fresher’s can apply.
• Basic knowledge of Python programming.
• Basic understanding of REST APIs and JSON.
• Familiarity with Git/GitHub is an advantage.
• Good analytical and problem-solving skills.
• Strong communication and documentation skills.
• Willingness to learn CRM platforms and business processes.
  
  

Preferred Skills

• Exposure to any CRM platform (Close CRM, HubSpot, Salesforce, Zoho CRM, etc.).
• Basic knowledge of webhooks or API integrations.
• Familiarity with automation tools such as Zapier or Make.
• Understanding of SQL is a plus.