CRM & Front Desk Coordinator

Loc📢 WE ARE HIRING!

CRM & Front Desk Coordinator

🏢 Company: System Solution

📍 Location: Vadodara

🕘 Job Type: Full-Time | On-Site

📂 Department: CRM

🔹 About Us

System Solution is a Gujarat-based IT infrastructure & technology solutions company providing end-to-end services in hardware, networking, security, surveillance, cybersecurity, and managed IT services.

🔹 Job Role Overview

We are looking for a CRM & Front Desk Coordinator who will be the first point of contact for customers, responsible for complaint registration, CRM ticket management, and material inward–outward coordination.

🔹 Key Responsibilities

✅ Handle incoming service calls & register complaints in CRM

✅ Create & monitor CRM tickets (AMC / Non-AMC)

✅ Follow up with technical teams for timely resolution

✅ Coordinate material inward & outward with proper documentation

✅ Communicate with customers & vendors for updates and timelines

✅ Maintain accurate records, files & scanned documents

🔹 Required Skills & Qualifications

🎓 Graduate in any stream

💻 Basic knowledge of CRM software & MS Office (Excel, Word, Outlook)

📦 Understanding of material handling & documentation

🗣️ Excellent communication & customer-handling skills

🧠 Strong follow-up, multitasking & attention to detail

🔹 Why Join System Solution?

✨ Hands-on experience in CRM & service coordination

✨ Stable work environment with learning opportunities

✨ Exposure to IT infrastructure & service operations

✨ Long-term growth potential

📩 How to Apply

📞 Contact: 7486084529

📧 Email: [email protected]