CRM Executive

Company Description

ALFA INDIA is hiring a full-time, on-site CRM Executive in Bhubaneswar to bridge the gap between client satisfaction and business growth.

The Role

• Customer Care: Manage relationships, resolve queries, and boost retention.
• Data Driven: Analyze customer data to improve experience and loyalty.
• Collaboration: Work with sales and technical teams to meet targets and streamline communication. 

Requirements

• Skills: Analytical thinking, problem-solving, strong digital knowladge and expert communication.
• Experience: Proven track record in sales support and customer experience strategies.
• Education: Any Bachelor’s degree or related in Business Administration or Marketing.