Crew Member

Company Description Bio’s – Baked in Oven is a growing food brand dedicated to serving freshly baked pizzas with consistent quality, speed, and great taste. The company focuses on improving the local pizza experience by combining carefully selected ingredients with efficient preparation and reliable service. Bio’s aims to make good food accessible and trustworthy, emphasizing smooth operations, quick delivery, and a satisfying customer journey. As the brand expands, it continues to refine its processes and adapt to customer preferences to build long-term loyalty. Its premium sub-brand, Napolyne Pizzeria, offers an elevated, artisanal pizza experience with handcrafted, woodfire-style pizzas that highlight authentic flavors and attention to detail.
Role Description This is a full-time, on-site Crew Member role based in Kanpur. Crew Members help with daily store operations, including preparing and assembling pizzas according to brand standards, operating baking equipment, and maintaining cleanliness in the kitchen and customer areas. The role involves taking orders, assisting customers with menu queries, handling billing and packaging, and coordinating with delivery partners when needed. Crew Members follow food safety and hygiene guidelines, support inventory checks, and ensure that each order is served accurately and on time. Teamwork, a positive attitude, and a commitment to providing a friendly and efficient customer experience are essential.
Qualifications

• Ability to handle basic food preparation, follow recipes, and operate kitchen equipment safely.
• Strong focus on hygiene, food safety practices, and maintaining a clean work environment.
• Customer service skills, including clear communication, polite interaction, and problem-solving.
• Teamwork and reliability, with the ability to follow instructions and support colleagues during busy hours.
• Basic numeracy and attention to detail for managing orders, billing, and portion control.
• Willingness to work flexible shifts, including evenings, weekends, and peak hours.
• Previous experience in food service, quick-service restaurants, or hospitality is an advantage but not mandatory.
• High school education or equivalent preferred; on-the-job training will be provided.