Coupa Techno Functional Counsultant

Position Summary:Primary role is to ensure that Coupa and business processes supporting Coupa are functioningin accordance to Client Procurement policies. Manage and improve applicable functionalitiesin Coupa that include but are not limited to tasks involving new item set up, creating forms,approvals, training aids, and user access to ensure that there is ongoing consistency andaccuracy of such functions.This role regularly requires interactions with members of Business Purchasing, AccountsPayable, key stakeholders and suppliers to ensure the efficient use of Coupa. It needs to havehigh-level understanding of the Procure-to-Pay process and should be able to workeffectively with cross-functional teams.ResponsibilitiesCoupa Administration/Configurations· Maintaining all configuration and solution design documentation, incorporating allimpacts from change requests and new functionality implemented through release upgrades.· Customization of SIM forms, PO Liquid Template, Managing the Tolerances, Approvalchains and invoice Presentations etc in Coupa.· Review each new release of Coupa (three releases a year) to coordinate upgrade ofenvironments to ensure minimal impact on current production instance/business as usual.· Creating and maintaining test plans for user acceptance testing on new Coupafunctionality, defect resolution and testing of fixes to defects in releases.· Managing All Sandbox instances and Production instance effectively.·Integration Management

· Work with ERP, Middleware and support of Coupa integrations with interfacingsystems.

· Coordinating integration testing of interfaces between Coupa and other application(s).

· Define the limitation of Coupa for each integration for better design and developmentof the integration.

· Maintaining and Managing the Master Data in Coupa from other applications throughinterface.

· Understanding of API’s to integrate Coupa with other applications.

· Monitor daily integration jobs, work with corresponding to fix the errors forintegration failures.

· Work on PO & Invoice Integration failures, resolve the errors with permanentsolution.Business Process Optimization

· Responsible for understanding business processes at a level that processes can bereviewed in the context of each new Coupa Platform release to determine ifefficiencies can be gained by using the new features and capabilities.

· Providing consultative guidance and application expertise to advise business users onbest practice processes and functionality/capability of Coupa.

· Providing Level 2 and Level 3 support by Incidents/Change Request through ServiceNow ticketing tool and managing escalations as appropriate.

· Providing guidance and training to team members, managers and employees onprocesses and tools.Preferred Qualifications· Coupa Platform Certified candidate.

· Postman.· JSON, XML, cXML,API, sFTP servers.