Content Manager - BCG Vantage - People & Organization

Job Description

Locations : Heredia | Gurgaon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures?and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do We are looking for a Content Manager who has deep expertise in content strategy and management with the ability to leverage Generative AI (GenAI) technologies to drive efficiencies and enhance impact. This role supports the People & Organization (POP) Practice Area (PA) and plays a key part in enabling best-in-class development, structuring, and accessibility of BCG?s intellectual assets with internal teams; ensuring POP?s content is differentiated. This is a team manager role that involves engaging with POP Practice Area leadership. The role requires knowledge of the Practice Area, their business offerings, taxonomy and key stakeholders. The role also requires a very strong understanding of content management process - identifying content gaps, managing PA intranet, etc. This is not a client facing role. The Content Manager has a dual reporting to the Content Management Senior Manager and BCG Vantage Global Business Management Senior Director of POP Practice Area. POP transforms organization?s people and org practices end-to-end, enabling them to achieve their ambition. Modular POP offers, capabilities and ecosystems plug into client transformations. Our clients are senior business executives who value BCG's strategic, fact-based, and impact-oriented approach supported by highly experienced senior expert teams, rich benchmarking databases, and analytical capability. YOU'RE GOOD AT Acts as a strategic partner with POP Vantage leadership (LT) to drive the development and execution of the overall content strategy for the POP PA; draws on knowledge of best-in-class content management processes and business needs, guided by the application of GenAI Owns project management of PA content initiatives and special projects; constantly striving for innovating processes and pushing the status quo Works with PA LT to drive content planning needs and help prioritize key tasks pertaining to content availability, dissemination and analytics Shares best practices across topics teams; able to make direct and specific edits to improve content when appropriate Ensuring high quality standards in the PA and keeping key content sources up to date and ready for use Provides day-to-day apprenticeship & coaching for junior staff and assists in long term professional development and performance evaluation Plays an active role in recruitment according to business needs Capacity management within the team based on the business needs What You'll Bring 7+ years of experience demonstrating advanced knowledge and content mgmt. Bachelor?s degree required, advanced degree preferred, with demonstrated high academic achievement, preferably in Business Administration or a related topic to People and Organization. Other advanced degrees are accepted as well Knowledge and familiarity with relevant PA topics/ sub-topics such as Cost, Org Design & Operating Model, Change Management, Talent, Culture, etc. Strong understanding of the consulting space and knowledge services and management processes in consulting firms Ability to drive business processes with a diverse and global set of senior stakeholders Sound business acumen; advanced content management capabilities with well-developed techniques and approaches Understanding of GenAI tools, with the ability to apply them to day-to-day work Fluency in English; other languages requested in certain locations Outstanding interpersonal and communication skills to interact with internal stakeholders while working in a global collaborative team environment; strong communication skills with senior stakeholders Ability to proactively manage and drive areas of accountabilities end-to-end, with minimal oversight and guidance Ability to lead projects fully independently and provide direction to others Ability to resolve complex issues and non-defined problems autonomously, with full business acumen; understands when to escalate issues to LT Who You'll Work With The BCG Vantage team that works in close collaboration with the case teams and other groups within our firm to help create, retrieve, organize, and analyze the knowledge that enables BCG to deliver superior business value for clients. Our role is to be a trusted partner and catalyst for all parts of BCG in building the development of knowledge as a core competitive advantage ? and advancing our firm?s reputation as a global leader in business consulting. Ultimately, our efforts create a firm-wide culture of knowledge sharing and collaboration. Additional info Content Management is a key capability within BCG Vantage that owns the end-to-end responsibility for curating and maintaining important parts of the firm?s intellectual property. We deliver greater productivity and speed-to-impact for our case teams to further our clients? priorities. Leveraging our skills and knowledge of topical content, we team to deliver the information that powers BCG to gain access to the right experts, IP, data, and tools. Content Management comprises a diverse and cross-functional team of specialists, project managers, and change agents who ensure the content powering BCG?s integrated knowledge ecosystem and portfolio of digital collaboration tools is robust and accurate. This helps enable BCG to drive commercial excellence and empower innovation Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.