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WebTech Software Solutions

Bengaluru Full-Time 1–2 yrs exp Posted 5 hours ago · Apply by Sep 14, 2026

Job Description

Job Description

Profile Summary :

We are Looking for Customer Care Executives. She/He will handle customer service inquiries and problems associated with the servicing of company's client base. Answer all basic and routine customer contacts as well as more complex customer problems and/or complaints. Utilize computer applications to provide professional service

Primary Job Responsibility

Understands the various computer screens and how to utilize them effectively
Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff
Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance
Adheres to all company and specific Contact Center policies and procedures
Completes any work as assigned by Management

Education And Essential Experience

6 months BPO or Travel experience
Bachelor's Degree or Undergraduate dropouts
Excellent Written and spoken communication, business technical writing
Computer Skills - ability/experience using computer applications
Willing to work in a contact center environment with 24/7 rotational shifts (including night shifts)
Open to work in a blended environment(Voice Chat/Email)

Key Enablers

Strong process orientation
High energy, High Integrity Work Ethics
Strong interpersonal skills ability to communicate effectively
Strong problem solving skills.

HR Deepak : 9916147136

1st Floor, 122 Optima , Puttappa Industrial Estate, Main Road, Whitefield, Mahadevapura, Bengaluru, Karnataka 560048

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