Compliance & Resident Engagement Manager

Position Type: Full-Time | In-Person 

Location: Raleigh–Durham (RTP) Area – Supporting 9 Residential Locations 

Position Summary 

The Compliance & Resident Engagement Manager plays a dual role in ensuring regulatory compliance across all homes while fostering a vibrant, engaging environment for residents. This position oversees employee onboarding, training compliance, audit readiness, and company documentation, while also leading resident programming and engagement initiatives across nine residential locations throughout the RTP area. 

This role requires strong organization, attention to detail, creativity, and collaboration with house managers and leadership to ensure operational excellence and exceptional resident experiences. 

Compliance & Employee Onboarding 

• Review employee onboarding to ensure all required documentation is completed accurately. 
• Track and monitor annual training requirements for all employees and ensure compliance deadlines are met. 
• Assist in maintaining organized digital and physical compliance records across all locations. 
• Ensure each home maintains up-to-date regulatory forms and documentation in preparation for audits. 
• Conduct periodic internal compliance reviews to ensure standards are consistently upheld. 
• Collaborate with leadership to update policies and procedures as needed. 

Resident Engagement & Activities 

• Develop and oversee a monthly activity calendar for all locations. 
• Ensure the activity calendar is completed and submitted to Marketing prior to the 1st of each month. 
• Coordinate birthday celebrations, holiday events, and special resident events across all homes. 
• Plan and participate in daily resident activities that promote engagement, socialization, and overall well-being. 
• Support and train caregivers in implementing daily activities and encourage resident participation across all locations. 
• Develop meaningful engagement opportunities tailored to resident interests and abilities. 

Qualifications 

• Bachelor’s degree required (Healthcare Administration, Business Administration, Human Services, Recreation Therapy, or related field preferred). 
• Prior experience in senior living, assisted living, or residential care preferred. 
• Experience in regulatory compliance, healthcare administration, HR, or life enrichment programming preferred. 
• Strong organizational and time management skills. 
• Excellent communication and leadership abilities. 
• Detail-oriented with strong documentation and follow-through skills. 
• Ability to manage multiple locations and priorities effectively. 
• Valid driver’s license and reliable transportation required. 
• Proficient in Microsoft Office, UKG, etc. 

Work Environment & Travel 

• Fully in-person position. 
• Regular travel between nine residential homes throughout the RTP area is required. 
• Ability to actively participate in resident activities and move between locations as needed. 

Compensation & Benefits 

• Salary: $60,000 per year 
• 401(k) retirement plan 
• Full-time position 
• Opportunities for professional growth